About Company:

Company: Heliosandmatheson IT Limited.

Company profile: Since 1983, HMIT Inc. has provided IT services and solutions to Fortune 1000 companies and other large organizations. In 1997, HMIT Inc. became a public company; the Company's shares are listed on the Nasdaq Stock MarketSM under the symbol "HMNY". HMIT Inc., is headquartered in New York, Proven performance and public presence gives clients the confidence to rely on HMIT Inc. as a trusted long-term business partner.

Currently we are in the process of expanding the Client service managing team for our US operation division. So looking for excellent client service professionals for our esteemed organization. Interested candidates are requested to go through the below job description and revert back with the updated resume.


Designation: Manager-Client services

Open positions:5

Roles and responsibilities:

• Working as the primary interface between the Client and Organization.
• Gathering requirements from the Client.
• Daily Interaction with Hiring Managers to discuss and understand requirements.
• Build and maintain relationships with Hiring managers/Delivery Managers/Program Managers, Vendors for staff augmentation services.
• Generate new business relationships (with new customers and new leads within the client).
• Generating more Business within the project
• Prioritizing and analyzing the requirements.
• Negotiating Bill Rate and Pay Rate with Clients and Vendors respectively.
• Multi client management.
• Manage Client expectation - Quality Delivery Commitment, TAT, Quantity + Quality Resumes
• Regular feedback on performance of recruitment and operations.
• Identifying improvement areas & implementing measure to maximize customer satisfaction
• levels
• Taking escalations for resolving critical issues; ensuring Delivery & Business Continuity. 


Skills required:

• Overall 5 years of experience where 3 years in client service management in recruitment industry.(Either India or US recruitment)
• Should have positive attitude
• Excellent communication skills
• Should be capable of working under pressure.
• Willing to work in Night Shifts timing-6.30PM to 3.30AM.

Interested candidates can send their profiles to vidya.b@heliosmatheson.com

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