1. IT Service Desk Engineer
Experience
• Has gained considerable experience in IT Service Support and has received training in the applications supported
• Has
gained considerable experience as a competent user of desktop computer
systems. Experience in tasks requiring customer contact is required
• Has
in-depth knowledge in several areas of IT infrastructure, or
applications services supported by the Venture ITSM service Desk.
• Has considerable experience on an IT Help Desk or Applications Service Desk.
• Has
developed sound knowledge of ITIL service delivery & support
processes, and basic knowledge of project management methods and tools.
2. IT Application Support Analyst
Experience
• Candidates
should have recent experience in the administration of SAP R/3, SAP
Portal, SAP Solution Manager, Oracle /SQL Server Database, Unix/Windows
Operating Systems, in a multi Server Environment.
Skills:
• SAP
Basis Administration (R3 4.7, ECC, BW, Portal and Solution Manager) in a
Unix/Windows ; Previous experience working in large-size
High-Availability complex SAP/Oracle production environment is preferred
• experience on SAP Basis software upgrades/ patches , including Production
• Proficient in SAP AS Java administration and troubleshooting
• Oracle DBs Administration, Performance Tuning and troubleshooting; software upgrades/ patches in Sap Landscape, including Production
• Experience
with database management, performance tuning and administration skills
on SQL Server 2000 and 2005 is highly preferred
• Experienced administration in UNIX environment, preferred in HP-UX
• High practical skill level with most Unix commands and utilities
• Very comfortable with most aspects of the Unix operating system
• Solid understanding of networking/distributed computing environments and security
• Ability to analyze/write detailed scripts in at least one administrative language
• Good exposure on HP-UX Unix cluster and Disaster Recovery technology
Work Schedule: 5/2 (5 days on, 2 days off)
Location: Atyrau, Kazakhstan
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