Nationality: Saudi Arabian
Identify training needs across the organization - needs could be job-specific or based on broader skill sets (e.g., mentoring, information sharing, oral communication)
• Design job rotation programs for specific functions (e.g., quality control)
• Design programs combining both on-the field training and formal course work, specifically for surveyors and call center
• Perform periodic refresher trainings
• Deliver trainings using in-house LD experts and top performing surveyors
Performance Management:
• Schedule annual performance reviews at different points each year to ensure proper coverage of all employees
• Develop competency toolkit to define individual positions’ performance requirements (e.g., competencies for surveyors vs. call center staff)
• Implement 360 degree reviews to ensure fair and objective assessment (e.g., surveyors reviewed by data entry and branch managers)
• Force rankings and tie them to compensation and incentives
4+ years experience
Email: jobs@najm.sa.com
Identify training needs across the organization - needs could be job-specific or based on broader skill sets (e.g., mentoring, information sharing, oral communication)
• Design job rotation programs for specific functions (e.g., quality control)
• Design programs combining both on-the field training and formal course work, specifically for surveyors and call center
• Perform periodic refresher trainings
• Deliver trainings using in-house LD experts and top performing surveyors
Performance Management:
• Schedule annual performance reviews at different points each year to ensure proper coverage of all employees
• Develop competency toolkit to define individual positions’ performance requirements (e.g., competencies for surveyors vs. call center staff)
• Implement 360 degree reviews to ensure fair and objective assessment (e.g., surveyors reviewed by data entry and branch managers)
• Force rankings and tie them to compensation and incentives
4+ years experience
Email: jobs@najm.sa.com
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