Accomplishing information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

    Ensuring that software licensing laws are adhered to.

    Providing secure access to the network for remote users.

    Managing crisis situations, which may involve complex technical hardware or software problems.

    Supervise all daily and weekly IT procedures, report directly to Head of IT.

    Checking daily backups, all system interfaces, Server hardware and logs.

    Scheduling upgrades and security backups of hardware and software systems.

    Evaluating user needs and system functionality and ensuring that ICT facilities meet these needs.

    Delivery Channel Management:
    ATM
    Card Centre
    Internet Banking 
    Mobile Banking & Mobile Money Management
    Utility Biller Link & Vendor Management
    Core Banking
    Swift/RTGS
    Reuters/Citi Velocity
    Central Bank Reporting
    Coordinating with Branches/Vendors
    Network Management
    Server Management 
    Storage Management
    Data Centre Management
    IT Policy
    BCP/DRP
    Vendor Management Software/ Hardware conflicts.
      Accomplishing information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

      Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

      Maintaining organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

      Directing technological research by studying organization goals, strategies, practices, and user projects.

      Completing projects by coordinating resources and timetables with user departments and data center.

      Verifying application results by conducting system audits of technologies implemented.

      Preserving assets by implementing disaster recovery and back-up procedures and information security and control structures.

      Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

      Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

      Maintaining quality service by establishing and enforcing organization standards.

      Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

      Contributing to team effort by accomplishing related results as needed.
      6+ years experience

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