Nationality: Filipino
We are looking for an IT Support person to manage and troubleshoot all IT issues.
Duties are as follows;
1. Manage and resolve the daily maintenance of the agents computers.
2. Conduct CRM Training
3. Create email accounts, forwarding, removing using server back end and also extensive outlook knowledge.
4. Manage the door entry software adding and removing staff
5. Manage the call log software printing daily reports twice per day and updating the telephone system. Daily reset the call log.
6. Manage the internet connection
7. Manage the service providers
8. Connect with external repair companies for hardware repairs
9. Manage both PC and Mac printers
10. Manage the printer including setting up the printers on new computers, adding restrictions and adding users to the address book
11. Manage CRM including adding new users, removing old udders, adding permissions, adding new areas/buildings, weekly email matches.
12. Manage the portals and listings ensuring that all properties are listed correctly with all images
13. Contract the portals to resolve issues
14. Create email signatures and add to outlook
15. Daily quality checks on the portals to ensure a good quality of advert.
16. Maintain inventory of all laptops, mobile phones, sim cards and software, handsets, mouse's, telephones.
17. Work in conjunction with the admin and hr team to support them when required.
18. Take all agents images
19. Maintain the external database
20. Manage all log in information for all portals and CRM systems
21. Maintain the usability and the health of all company owned PC’s.
22. Update documents and templates such as MOU’s
23. Convert documents into editable PDF’s
24. Manage the connections and disconnections of services
25. Maintain the office connections of telephone extensions etc.
2 years minimum technical IT experience
Extensive windows and Microsoft troubleshooting and implementation experience.
Extensive Microsoft Office Experience
Preferable Real Estate Industry Dubai experience
Preferable Networking experience
Preferably IT & Mac technically proficient
admin@
kelly@
info@powerhousedubai.com
We are looking for an IT Support person to manage and troubleshoot all IT issues.
Duties are as follows;
1. Manage and resolve the daily maintenance of the agents computers.
2. Conduct CRM Training
3. Create email accounts, forwarding, removing using server back end and also extensive outlook knowledge.
4. Manage the door entry software adding and removing staff
5. Manage the call log software printing daily reports twice per day and updating the telephone system. Daily reset the call log.
6. Manage the internet connection
7. Manage the service providers
8. Connect with external repair companies for hardware repairs
9. Manage both PC and Mac printers
10. Manage the printer including setting up the printers on new computers, adding restrictions and adding users to the address book
11. Manage CRM including adding new users, removing old udders, adding permissions, adding new areas/buildings, weekly email matches.
12. Manage the portals and listings ensuring that all properties are listed correctly with all images
13. Contract the portals to resolve issues
14. Create email signatures and add to outlook
15. Daily quality checks on the portals to ensure a good quality of advert.
16. Maintain inventory of all laptops, mobile phones, sim cards and software, handsets, mouse's, telephones.
17. Work in conjunction with the admin and hr team to support them when required.
18. Take all agents images
19. Maintain the external database
20. Manage all log in information for all portals and CRM systems
21. Maintain the usability and the health of all company owned PC’s.
22. Update documents and templates such as MOU’s
23. Convert documents into editable PDF’s
24. Manage the connections and disconnections of services
25. Maintain the office connections of telephone extensions etc.
2 years minimum technical IT experience
Extensive windows and Microsoft troubleshooting and implementation experience.
Extensive Microsoft Office Experience
Preferable Real Estate Industry Dubai experience
Preferable Networking experience
Preferably IT & Mac technically proficient
admin@
kelly@
info@powerhousedubai.com
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