IT Officer for Norvik Group, Uganda (2+ years experience)

Roles and Responsibilities

• To provide support for all computer and printer hardware, CCTV and all applications used by Norvik Group as well as configuration, upgrades and maintenance of these.
  
• Troubleshooting and maintenance of server systems (Linux and Microsoft), LAN and WAN solutions
  
• To implement and enforce internal computer systems security.
  
• To administer Domain controller, Active directory, Firewalls and routers.
  
• To implement and maintain up-to-date backups for server and all applications
  
• To test and implement software patches for all applications, including third party applications
  
• To build, implement, periodically test and review disaster recovery plans for all ICT systems and infrastructure
  
• Advise the procurement of Software, Hardware and other ICT accessories.
  
• To maintain comprehensive and updated documentation of all ICT systems and infrastructure in use by the Group
  
• Provide technical support for both hardware and software issues our users encounter
  
• Manage the configuration and operation of client-based computer operating systems
  
• Monitor the system daily and respond immediately to security or usability concerns
  
• Create and verify backups of data
  
• Respond to and resolve help desk requests
  
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
  
• Administrate infrastructure, including firewalls, databases, malware protection software and other processes
  
• Review application logs, update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  
• Protects organization's value by keeping information confidential.
  
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  
• Perform any other functions as may from time to time be assigned by the supervisor
  

Desired Candidate Profile

• Academic qualifications: Bachelors degree or, Science Computing or any other related field. Diploma in Information Technology
  
• Minimum of two (2) years working experience in the same field.
  
• Strong and practical knowledge about CCTV management, Firewalls, Software, Hardware and Networking Protocols
  
• Candidate should have good communication skills both verbal and written.
  

Perks and Benefits

Tax Free Salary, Shared Bachelors Status Accommodation, once in 2 years Air passage to the nearest international Airport destination will be provided.

Sunil Kumar

hr@norvik.ug