Experience: 1 to 6 yrs.
AYAN InfoTech is in need of a Windows Desktop Support Engineer to take up a exciting opportunity with one of our clients in Singapore & Malaysia.
Role - Windows Desktop Support Engineer
Location - Singapore / Malaysia
Start Date - ASAP
Mode - 2 Months Contract
Job Description:
- Candidate should have minimum 1+ years of working experience in Windows XP and 7 operating systems as a Desktop Support Engineer.
- Familiarity and knowledge with Windows XP and 7 operating systems
- Understanding PC hardware (e.g., swapping RAM, working with external hard drives)
- Able to diagnose and resolve basic technical hardware and software issues
- Facilitates getting the involvement of any other group or individual needed to solve a problem
- Identify and escalate situations requiring urgent attention
- Able to communicate with team members and clients in a clear, consistent, and professional manner.
- Able to initiate communication and follow-up promptly and consistently.
- Excellent customer service skills
- English proficiency (as well as primary official country language(s) if other than English)
We would like to take this opportunity to thank you in advance for your application and advice that only candidates that meet the selection requirements will be contacted.
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