Multiple Vacancies in PillayR Group of Companies, Seychelles

Company Profile:
One of the leading Multi diversified business group units in Seychelles operating in different segments of Business operations which includes Forex; Retail chains (IT, Electronics & Home Appliance, Supermarkets); Wholesales (FMCG); Construction; Hospitality; Manufacturing; Travel; Service & Investments

Human Resources Executive

• Functions include recruitment, compensation administration, talent and performance management, benefits administration and communication, training, and payroll policies and practices.
• Manage all on-site employee relations issues, Identify and manage employment related risks and preside in accordance with Company policy and government regulations. Provide counsel on workforce issues to minimize risk, and ensure a proactive approach and timely resolution to issues.
• Coordinate the implementation and administration of HR programs and processes related to strategic staffing, succession planning and talent management, performance management, compensation, benefits, training and development, and employee relations.
• Identify workforce requirements in consultation with business / Unit Managers with the Talent Acquisition team to fill open requisitions. Maintain oversight of requisition and staffing related processes.
• Ensure compliance with the Company’s HR policies, processes and practices. Maintain current knowledge of local employment practices and labor laws.
• Manage Immigration issues and Ministry of Labor
• Exercise influence through ongoing development of internal/external relationships across the organization.
• Role model of the Company’s ethical standards, professionalism and code of conduct.
• Contribute to special projects including: implementing project plans, HR Job Aids, HR SharePoint site development, etc.
• Perform other duties and responsibilities as assigned.
• Maintaining and update of Employee records via HRMS software

Qualifications:

• Bachelor’s degree in a related discipline from a 4-year accredited college or university strongly preferred
• 7-10 years of combined HR generalist experience; Organizational Development experience beneficial
• Experience supporting financial institutions
• Exposure in dynamic, fast-paced organizations to the areas of talent acquisition, compensation, benefits, employee and organizational development, training, and employee relations.
• Ability to work with all levels of the Company, from front-line employees to senior leadership. Demonstrated ability to influence others.
• Strong consultative and customer-service skills. Ability to perform as a trusted advisor.
• Ability to problem solves and proactively offers a variety of options and solutions to issues.
• Ability to exercise discretion and independent judgment. Demonstrated ability to maintain confidentiality.
• Demonstrated ability to set priorities and to respond to changing demands from multiple sources. Ability to flex and adapt rapidly.
• Excellent project management and organizational skills.
• Ability to analyze data.
• Excellent and creative verbal and written communication skills.
• Ability to work independently as well as collaborate as a team member, meet deadlines, and handle multiple tasks
• Innovative thinker.
• Proficiency in working independently in Word, Excel, PowerPoint, Outlook, HRMS and SAP.

Administrative Executive

• Provides Executive with administrative support:
•  Coordinates the Executive’s schedule making appointments and establishing
  agendas
•  Arranges and coordinates business travel.
•  Handles all confidential material relevant to office operations
•  Screens the Executive’s phone calls and incoming mail
•  Performs word processing duties.
• Orders office supplies and controls the inventory
• Looks for ways to improve office efficiency and cost effectiveness
• Managing the Vehicle maintenance, building infrastructure and other related functions.
• Arranges use of conference rooms and use of outside facilities
•  Collaborates with various staff and departments in assisting with special projects
• Maintain of Legal documents and having knowledge about licensing, registration of Companies

Education and Work Experience 
Associate degree in business or bachelor’s degree in business or specialization in Business Administration. Minimum seven years of experience in administrative positions in a corporate setting.

Specialized Knowledge and Skills 
Thorough knowledge of administrative practices and procedures. Extensive knowledge of office policies and procedures. Excellent communication, planning, time management, decision-making, organization and interpersonal skills. Ability to control costs and analyze cost effectiveness of services and supplies. Must have working knowledge of presentation and spreadsheet software. Professional appearance and presentation. Able to handle highest-level confidential information. Detail oriented.

Equipment and Applications 
PCs, word processing, spreadsheets and presentation software. General office equipment.

Work Environment and Physical Demands 
General office environment. No special physical demands required

Accountant

This role will involve assisting in the day to day accounting and reporting duties. Specific responsibilities will include:

• Ensure timely posting of journal entries related to sales and purchase
• Perform daily accounting activities
• Perform periodic accounting books closing
• Support the Accounts Receivables & Payables team
• Petty Cash payments processing / reconciliations
• Perform bank and cash reconciliation
• Prepare periodic reports on daily and monthly basis
• Assist the Head of the Department in ad hoc reports and requests
• Prepare periodic reconciliation of inter-company accounts
• Perform periodic reconciliation of debtors and creditors
• Maintain fixed asset register
• Assist with preparing the external and internal audit requirements
• Reconcile monthly reports to the Company’s accounts
• Reconcile annual budgets to the Company’s accounts
• Coordinate the Accounts team activities and schedules
• Maintain finance and accounting files and archives

•Capable of handling multiple company accounts and working independently in pressure

Who we’re looking for
• Bachelors degree with Finance and Accounting as specialization
• ICWAI/CA or an equivalent qualification is desirable but not essential
• Two to five years of experience
• Strong analytical skills for monitoring accounting records and resolving accounting problems.
• Experience with ERP system is must
• Excellent communication skills

Project Engineer

Manage and administer the construction and delivery of company’s MEP projects (HVAC / Electrical / Plumbing) in terms of completion of the works at site, in accordance with the contract documents, proper documentation, finalization of financial accounts and achievement of the budget profit, whilst developing relationships with the client and also developing a professional team to work under limited supervision.

KEY RESPONSIBILITIES:
• To act as the project team leader controlling all aspects of the MEP works including planning, administration, commercial, engineering, documentation and handover to the client.
• Delegate work to the project team and monitor the progress to completion.
• Ensure the works comply with the contract documents including drawings and specifications.
• Ensure that the works are completed on time, notifying the client of any delays and valuing the costs associated with the delays, with QS coordination.
• Prepare both progress and financial management reports throughout the project.
• Maintain good relationships with the client and develop a professional team to establish the company (BEC) as the contractor of choice.

KEY PERFORMANCE INDICATORS:

• Develop and administer the project estimate (budget) and control expenditure to ensure the budget profit is achieved. Create opportunities to improve profitability.
• Oversee all aspects of the day-to-day management of projects with the team.
• Initiate the project plan and review of progress against set targets.
• Evaluate & Control the value engineering, design, supplier and material selection.
• Ensure that the works are installed to the specifications, quality and other requirements detailed in the contract documents.
• Monitor progress of all aspects of the work to ensure completion on time. Notify the client of any delays to the works.
• Make regular applications for payment and collects cash to achieve positive cash flow.
• Review designs issued by the consultants to ensure they are suitable and adequate. Review and resolves any anomalies prior to starting of work.
• Responsible for MEP Coordination & organize MEP coordination meetings with all Engineers.
• Ensure that the works are undertaken in a safe manner utilizing a project specific safety plan.

Desired Candidate Profile

REQUIRED SKILLS FOR THE INCUMBENT:

• Have through knowledge of MEP installation and has demonstrated project management skills with the ability to work as the head of a team of engineers and tradesmen.
• Detailed engineering and construction process knowledge in air conditioning, electrical, fire fighting and plumbing services for commercial, residential, high rise & other buildings.
• Excellent communication skills (written / spoken)
• Planning – ability to work in a structured manner and prioritize requirements.
• Knowledge of the overall construction processes and operating practices (preferred background, but not mandatory)
• Knowledge of commercial and quantity surveying standards and practices

• • Computer skill – particularly in MS office. Auto cad
  QUALIFICATION CRITERIA FOR THE INCUMBENT:
  • Candidate must be B E in Civil Engineering with 10-12 years of relevant experience in MEP industry for Project Engineers and 6 – 8 years experience for Civil Engineer

Civil Engineer

Manage and administer the construction and delivery of company’s projects terms of completion of the works at site, in accordance with the contract documents, proper documentation, finalization of financial accounts and achievement of the budget profit, whilst developing relationships with the client and also developing a professional team to work under limited supervision.

KEY RESPONSIBILITIES:
• Must read drawings and specifications

• Take off or quantity surveying (Building measurement based on drawings)
• Actual site measurement works
• Basic Site layout work.
• Thorough with leveling instrument (dumpy level)
• Knowledge of basic computer software such as word and excel. Basic e-mail correspondence
•  Site Management skills
• Must be aware of basic contract, Bill of quantity and contract specifications.

Desired Candidate Profile

REQUIRED SKILLS FOR THE INCUMBENT:

• Detailed engineering and construction process knowledge in air conditioning, electrical, fire fighting and plumbing services for commercial, residential, high rise & other buildings.
• Excellent communication skills (written / spoken)
• Planning – ability to work in a structured manner and prioritize requirements.
• Knowledge of commercial and quantity surveying standards and practices

• • Computer skill – particularly in MS office. Auto cad

Have a valid Driving License of 2 / 4 Wheeler.

QUALIFICATION CRITERIA FOR THE INCUMBENT:

• Candidate must be B E in Civil Engineering or Diploma in Civil Engineering with 8 – 10 years of relevant experience

Restaurant Manager

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
•  Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
•  Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
•  Develops specific goals and plans to prioritize, organize, and accomplish your work.
•  Ensures and maintains the productivity level of employees.
•  Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
•  Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
•  Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
•  Establishes guidelines so employees understand expectations and parameters.
•  Provides services that are above and beyond for customer satisfaction and retention.
•  Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
•  Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
•  Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Education and Experience
• Diploma or Degree in Hotel Management; 4 years experience in the food and beverage, culinary, or related professional area. Or

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Sous Chef

The Sous Chef is in charge of all staff and ordering issues in the kitchen. He is responsible for the smooth operation of kitchen during the Operating Hours.

DUTIES AND RESPONSIBILITIES:

Responsibilities and duties for this position shall include, but not be limited to the following areas and activities at management discretion.  Direction may be given for tasks outside the scope of work described.

• To assist RGM / RM in any task concerning the smooth running of the kitchen.
• To supervise and control daily market list.
• To coordinate and control: reception of fresh food deliveries/ organisation of kitchen food transports ensuring respect of time schedule, precision of orders, hygiene / collection of data from all chefs in order to perform daily market list and send info to store clerk / collection of food items from store and correct delivery of outlets.
• To control daily store issue requisitions and follow up with the store in case of any missing item.
• To present new product and price opportunities to RGM / RM.
• To perform and control in collaboration with chefs the monthly duty roster and ensure correct information.
• To act as “the human resource manager” of the kitchen: controlling, counseling, coaching, motivating, and punishing if necessary.
• To strictly control respect of shifts, times, breaks and roasters of kitchen staff, as well as a correct follow up of all local leave, sick leave and attendance reports, in accordance with labor laws of Seychelles.
• To supervise all transport and uniform issues that concern kitchen department.
• To inspect daily all chillers and refrigerators in order to ensure correct use of food items and respect of hygiene rules.
• To control hygiene and cleanliness in the kitchen department in collaboration with all chefs.
• To organize correct dispatching of written information of interest for all chefs.
• To implement and check daily log books in collaboration with chefs.
• To closely overlook quality in heritage, and always seek feedback.
• To write down and help chefs to input all recipes in software.
• Any other matter as per RGM / RM & Chef’s request.

The Key Results Areas for this position are:

• Quality standards in all areas of Kitchen
• Expenditure control performance.
• Staff Management and development

These KRAs will be appraised using the following indicators:

• Quality of food Audit Reports
• Level of Guest Satisfaction as indicated by feedback obtained from guests through guest questionnaires.
• Revenue budget performance reports.
• Expenditure budget performance reports for departments falling under her responsibility
• Staff turnover and absenteeism levels, Staff productivity report, no of hours training dispensed

Should have knowledge of Asian Cuisine(Chinese, Indonesian, Malaysian, Thai & Indian)

• Should have minimum of 6+ years of experience in hotel & fine dining restaurants.
• Should be Graduate in Hotel Management or Diploma in Catering.
• Should be able manage the entire production team of chefs.
• Prior experience in abroad will be an added advantage.

Chef De Partie

The Chef de Partie assists the Sous Chef to lead, manage and organize all requirements for his respective Kitchen to the highest standards and in accordance to the standard operating procedures as emanated by the RGM / RM. Ensures proper sanitation in the kitchen under his jurisdiction, adequate stocks of food & beverage, inter – department coordination and training. Carries full responsibility of the operating equipment including its inventory levels.

Ensures to maintain the food cost at all times.

Ensures and enforces the set service standard procedures by directing, supervising and motivating staff to perform to the highest level of service.

Communicates with guest and shares feed back with Chefs and Management to ensure high levels of food and service quality and guest satisfaction are maintained at all times.

DUTIES AND RESPONSIBILITIES:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks out side the scope of work described.

• Help with the Lunch / Dinner / Buffet M.E.P.
• Check the clearing of M.E.P and store all left over in the refrigerator.
• Keep your working place tidy, clean and sanitize.
• After cooking each dish working area must be kept clean.
• Cover all dishes with foil or film paper before entering the Chiller to avoid bacteria.
• Help the Sous Chef when asked to do so.
• Prepare food as per order given by Sous Chef.
• Supervise and train all kitchen staff in their daily duties.
• Ensure the kitchen is generally clean and tidy before departing.
• Keep working place tidy, clean and sanitized.
• At the end of shift ensure the equipment used is cleaned and in good working condition and reports any malfunction to the Chef’s office.
• Help other cook in any department when asked to do so.
• Clear all unused M.E.P in a clean container, cover it with foil or film paper and store in its specific place.
• Ensure completion of M.E.P before service.
• Assists in the preparation and/or prepare food items as per order given by Sous Chef, Chef de Partie to fulfill guest request.
• Produce dishes as per recipes, photos and set standards.
• Ensure cleanliness of work areas.
• Maintain a safe work environment. Report and/or rectify safety hazards.
• Perform any other duties as may be assigned by the Management

The Key Results Areas for this position are:

• General attitude at work
• Cleanliness of working environment

These KRAs will be appraised using the following indicators:

• Quality of work
• Feedback from colleagues

Education and Experience
Should have knowledge of Asian Cuisine(Chinese, Indonesian, Malaysian, Thai & Indian)

• Should have minimum of 6+ years of experience in hotel & fine dining restaurants.
• Should be Graduate in Hotel Management or Diploma in Catering.
• Should be able manage the entire production team of chefs.
• Prior experience in abroad will be an added advantage

Retail Sales Manager / Shop Manager

Specific Responsibilities 

• Set and achieve personal sales goals while supporting the goals of the team
• Greet customers in a timely, professional and engaging manner
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming promotional events
• Consistently seek new fashion and product knowledge to act as an expert for the customer
• Work as a team player to ensure each customer receives the best service possible
• Managing the local and external purchase.
• Overall incharge of the retail outlet and preparing daily and monthly sales, stock and other related report as per the Management requirement.
• Managing the in-house staff and training in retail outlet business.

Education and Qualifications

Knowledge, Skills and/or Abilities Required with minimum of 4 – 5  years of work experience in retail chain of outlets or Big Hypermarkets

Education: 

Degree in any field or intermediate

Equipment and Applications 
PCs, word processing, spreadsheets and retail outlet software

Requirements: 

• Proven ability to set and achieve sales goals
• Competitive drive and entrepreneurial confidence to succeed in our environment
• Demonstrated ability to develop relationships with customers and coworkers
• Knowledgeable and enthusiastic about home furnishings preferred
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative
• Must be able to work evenings, weekends and holidays.
• Must have a valid driver’s license with a good driving record and provide own transportation to and from customer’s homes.

Service Engineers

Provide preventative maintenance, troubleshooting, repair, equipment modifications, calibration, validation and installation support on various IT products and electronic and home appliance units.  Interact with customers on a daily basis and complete associated administrative tasks as required.

ESSENTIAL JOB FUNCTIONS

1. Perform preventive and corrective maintenance as required on and related product lines.  This includes:  disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment

2. Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.

3. Service customers by providing PMA performance, service calls, warranty calls, field upgrade programs, etc.  Perform minor installations as required.

4. Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion.  This includes, but is not limited to:  plan daily and weekly schedule to achieve optimum utilization and communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities on- site, maintain on-site Customer Service Logs/Total Maintenance Care books according to procedures; and maintain tools and parts inventory to prescribed levels as required.

5. Maintain a strong working relationship with the Unit Manager, advising activity/changes related to sales opportunities in assigned territory.

6. Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.  Communicate activities to customers related to scheduling Preventative Maintenance and estimated time of arrival for unscheduled work.  Utilize provided product and industry knowledge to assure customer’s expectations of service are exceeded.  Actively seek continuing education opportunities.

7. Respond to routine customer and sales questions regarding equipment operation and performance.  Provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirements.

8. Maintains courteous, smart and professional demeanor when working with customers, management, and fellow employees. Customer Health & Safety protocols and procedures.

9. Other duties as assigned.

Education/License Requirements

ITI or Diploma in Electronic and Telecommunication for home appliance and ITI or Diploma in Computer Science for IT product.

6 – 8 years work experience in Electronic and Home appliance / IT repair and Maintenance.

Computer literate, including M/S office applications and general engineering software packages.

Marketing Manager

The Marketing Manager (required for FMCG / Electronics and Home Appliance / IT products / Royalty Card) is responsible for developing and executing effective marketing campaigns, and for helping to drive market share growth of their respective portfolio. They develop for external customers and communicate those to the sales force, training the sales force in how to position and sell their portfolio, as well as developing tools to help Learning Consultants to work and close sales. Provides direction to the Marketing Coordinator role to ensure sales teams have the product training tools, competitive analysis tools, and general product knowledge support they need to close high-value business. They will also develop compelling messages about their key products/services in collaboration with the retail Unit managers for their assigned lists, and work with their team to ensure successful execution of strategies.
Essential Duties/Responsibilities:
“Develop a superior understanding of assigned markets and product line, including competitor offerings and positioning, and trends within discipline community and Higher
“Develop compelling messages for portfolio that engage targeted customer segments and lead to conversion to sales. Ensure product positioning is effectively communicated and reaches the appropriate target audience.
“Become an integral part of the product development team to help influence the direction of the high priority products during development and ensure market advantages and differentiation.
“Create marketing plans and direct-to-market campaigns.
“Create and deliver content for marketing campaigns, working with Marketing Communications Manager.
“Ensure/oversee the completion of PMIs for defined portfolio (priority products or channels).
“In close collaboration with the sales teams and conventions team, develop and execute customer events that have high impact in terms of enrollments and cost. Travel to and lead conferences and events as necessary.
“Work directly with sales management to proactively drive sales activities at the appropriate time during the sales cycle across multiple.
“Direct Marketing Coordinators to craft, test, and refine effective sales tools and sales collateral.
“Build relationships with key market influencers, i.e., early adopter distributor and end user customers, and thought leaders.
“Conduct customer and learning consultant- facing presentations on a regular basis in both live and virtual environments.
“Respond to Learning Consultant product inquiries in a very timely manner offering needed information and recommends sales strategies.
“Use market research to create deep intimacy with specialized market needs.
“Identify, monitor, and track high impact targets for assigned courses/disciplines to drive portfolio success

Required Experience:

Skills/Knowledge/Experience:

Degree “BA or BS in Business, Marketing, Sales, or Communications, or equivalent theoretical depth with “Marketing experience
“6 – 8 years sales and/or marketing experience
“Superior presentation skills; engaging speaker; strong written and verbal communicator
“Drive for results: Can-do, positive attitude
“Team oriented

Candidates meeting and fulfilling the above requirements can apply to recruitment@pillayrgroup.com or hr@pillayrgroup.com