General Manager - Mall Management for Tanzania

Role Objective:

The Mall General Manager is responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management, facilities and operational management and control of all maintenance, inspection and safety functions. 

Roles & Responsibilities

• Develop a structured business plan for the mall covering all key components of mall operation.
• Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan.
• Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall.
• Negotiation of leases both new and renewals across all categories including: Anchors, line units, F&B and leisure.
• Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business.
• To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution.
• Preparation and development of marketing and annual event plans/calendar.
• Follow up on the collection of monies owed from tenants and implementation of contractual terms.
Desired Candidate

• Proven track record in mall management. 
• Strong business acumen and good technical knowledge of Commercial Facilities.
• Strong mall specific financial acumen.
• Good understanding of tenant mix and zoning.
• Good understanding of mall operations and associated policies and procedures.
• Good understanding of mall marketing, advertisement and promotion.
• Knowledge of managing leasing contracts and negotiation, exposure to tender management.
• Understanding and experience in managing Service Level Agreements eg cleaning, security, facilities management etc


Experience & Skills
• Minimum 10-15 years of experience in Mall Management in a reputed organization.
• Should be a graduate in Retail Management/Business/Commerce, MBA preferred.
• Must have a good command of the English language.
• Consistent and stable work history.
• Possesses organization and time management skills with demonstrated ability to follow sales process.
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• Email Address: Jobs@qualityg.com