Saturday 28 July 2018

Technical Writer for Concerto Software & Systems, Dubai

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Concerto Software & Systems Pvt. Ltd. is engaged in providing innovative software solutions and services with distinct focus on Electronic Payment Systems in Banks & Financial Services Sector since the year 2008. Concerto is promoted by a group of technocrats having wide experience in offering consultancy, architecting solutions and executing projects in Payment Systems domain. The company has its office in Mumbai, India.
The core strength of our company is in working with Electronic Payment / Card Transaction processing systems (EFT systems) and Switching applications in the financial services sector. 
Concerto is an accredited Services Partner of ACI Worldwide. In the last few years ACI has engaged Concerto for executing a number of projects on BASE24, BASE24-eps, Pro-Active Risk Manager (PRM), Commerce Gateway (CGW), Webgaate, Golden Gate (GGS) etc. in India and overseas.
We have developed solutions to support feature enhancements on delivery channels and faster transaction processing and settlement. Our software solutions has installations in various banks and payment service providers in India and overseas.
Concerto has its footprint in 10+ countries in Asia, Middle East, Europe & Africa serving 40+ banks and payment processors. Our clients list includes the most reputed banks in India and abroad


4+ years experience
    Determine the needs of end users of technical documentation
    Study product samples and talk with product designers and developers
    Work with technical staff to make products easier to use and thus need fewer instructions
    Organize and write supporting documents for products
    Use photographs, drawings, diagrams, animation, and charts that increase users understanding
    Select appropriate medium for message or audience, such as manuals or online videos
    Standardize content across platforms and media
    Gather usability feedback from customers, designers, and manufacturers
    Revise documents as new issues arise

Tanushree Ghosh
tanushree.ghosh@concertosoft.com

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