Tuesday 1 April 2014

Training Officer & Technical Training Coordinator for Saudi Arabia

Training Officer


Experience: 8 to 13 yrs

Training Officer (Non Technical)

Department: Human Resource

Reporting Line: HR supervisor

Work Location : Saudi Arabia

 Job Purpose: 

The main purpose of this job is to have a lead person who will administer the non-technical training and development function of the company. He shall also take the lead role in designing, developing and implementing behavioral and leadership training curriculum and programs. The key result areas expected of this job include Competency Improvement, Employee Satisfaction, Training Effectiveness, Management Satisfaction, and Employee Productivity.

Measures of Success

Percentage of Skilled Employees with Relevant Competency Certification
Percentage of Functions and Positions with Competency Matrix.
Number of trainings conducted successfully as per set goals and standards.
Number of Nonconformances against established policies, procedures and standards
Percentage of required reports submitted

 Essential Duties & Responsibilities

Training Needs Analysis (TNA)
Develops the tools and framework for conducting Training Needs Analysis.
Submits proposed TNA plan for review and approval of the HR Manager
Conducts TNA as planned and as needed.
Conducts regular assessment of employees

Training Planning / Preparation

Develop the annual Non-Technical Training plan including the proposed training budget
Follows-through on the implementation of the Training Plan
Monitors and reports on the progress of the implementation of Training Plan
Develops and implements use of tools, frameworks, and best practices (e.g. competency frameworks, assessment tool, etc) which are necessary for effective training operations.

Design and Development

Design a competency-based training curriculum
Design specific training programs and training plan specification based on sound analysis of training needs and following prescribed instructional systems design standards.
Develop modules and materials required for the program

Training Implementation

Oversee the over-all implementation of all types of training making it sure that each training is conducted as per established standard.
Facilitates training sessions.
Conducts process observations and analysis when assisting other trainers.

Training Evaluation

Monitors and follows-through the post-training implementation of various training programs.
Evaluates results of training programs in all relevant levels of evaluation and submits corresponding evaluation reports.
Recommends corrective/preventive actions to continually improve design and implementation of various training programs.

Coordination

Coordinates with various unit heads in implementing each phase of the training cycle and for other special programs.
Coordinates with concerned employees with request for training.
Coordinates with 3rd party providers involving in-house or public trainings for the employees.

Quality Management

Complies with the requirements of ISO 9001 Standard ensuring that activities of all subordinates are consistent with set standards, policies and procedures and make sure that non-conformances found during quality audits are rectified and corrective actions are implemented.

Recommends changes or improvements to existing systems, processes, policies, procedures and practices that can lead to the continual improvement of the existing situation.

Risk Management

Identifies and assesses the various risks associated with training and development based on the companys Risk Management Framework.
Monitors identified risks and establishes/recommends effective controls and countermeasures to manage these risks
Provides Management with regular reports on the status of the identified risks.

 Additional Duties & Responsibilities

Additional responsibilities may assign from time to time as per departmental requirements

Job Specifications

 Education & Professional Qualification 

Four years college degree in Human Resource, Behavioral Sciences, Business Administration or any other related field

Experience
Five (5) years of experience in designing and conducting behavioral training programs.

 Knowledge

In-depth understanding of adult learning theories and principles.
In-depth understanding of Competency-based system.
In-depth understanding of Instructional Systems Design concepts and practices.
In-depth understanding of Training Evaluation concepts and practices.
Sound knowledge of training and development concepts and best practices
Mastery of subject matters like leadership, performance management, customer service, team/group dynamics, personal effectiveness, etc.

 Skills & Abilities 
Project Management (ability to execute programs to successful completion using effective project management techniques and skills from project conceptualization to project closure)
Ability to conduct Training Needs Analysis using the right tools and techniques
Conceptualization (bringing ideas to practical reality)
Creative Thinking (using out-of-the-box thinking techniques in infusing creative and innovative ideas intended to design a conducive learning experience)
Designing competency-based training curriculum.
Designing programs and course syllabus.
Facilitation skills (questioning skills, processing, synthesizing, linking, etc)
Presentation skills (delivery, vocal variety, body language, using visual aids, etc)
Technical writing (developing training manuals)
Above average of command of Oral/Written English

 Attributes
Drive for Results
Innovativeness
Service Orientation
Teach ability / Trainability (positive attitude towards continual learning and development)
Dynamic personality (shows high level of energy and positivism in dealing with normal and difficult situations)

Technical Training Coordinator


Experience: 7 to 12 yrs

Reporting Line : HR Manager

Job Purpose
The main purpose of this job is to organize and coordinate the technical training for employees.
The incumbent of this job will help in all aspects involved in organizing a technical training program, from training needs analysis to training evaluation. Having a vibrant, active, and continuing technical training that adds business value is among the major expectations for this role.

Key Performance Indicators
No. of Technical Trainings successfully organized
No. of Accredited Subject Matter Experts / In-house Pool of Technical Trainers
No. of Trainings Evaluated
Productivity improvement attributable to training

Essential Duties & Responsibilities

Training Needs Analysis
Assist in the development of the Competency Framework for technical/skilled staff.
Conducts Training Needs Analysis related to technical competencies.
Conduct regular assessment of the technical skills of the employees

Design and Development
Assist in the design of Technical Training. Guides the Subject Matter Experts on the design aspect of the training using the prescribed Instructional System Design framework.
Helps in the preparation of technical training materials.

Training Administration / Coordination
Handles all the administrative aspect involved in organizing technical training.
Coordinates with various Project/Site Managers in organizing technical training.
Makes sure that the team members comply with the companys HSE policies and standards.
Maintains the Technical Training Database

Training Evaluation
Coordinates the evaluation of technical training as per set framework for evaluation.
Prepares and provides report regarding the impact of training.
1. Additional Duties & Responsibilities
Performs other duties that Management may assign from time to time.

2. Departmental Reporting Channel
Technical Training Coordinator ----> HR Manager

3. Subordinates:
None

4. Job Relations
Internal Interface Nature Of Interaction
Project/Site Management All aspects of training, from needs identification to training evaluation.

Finance Funding of training program
Procurement Procurement of training materials
External Training Providers Coordinating with training providers or consultants

5. Job Authorities
The position has no pre-defined delegated authority. Management may delegate temporary authority to the incumbent from time to time, depending on the situation and requirement for completion of the task.

6. Job Specifications
Education & Professional Qualification
Graduate of 4 years degree course

Experience
Minimum 3 years experience in organizing technical trainings preferably in a construction setting
Preferably should have experience in GCC countries.

Knowledge
Knowledge of Competency-based training.
Sound understanding of Adult Learning Theories/Principles
Basic Knowledge of Instructional System Design.
Knowledge of various models in evaluating training impact.

Skills & Abilities
Ability to organize training using program management skills
Training Administration Skills
Logical thinking and analytical skills.
Above average English communication skills (verbal and written)
Good presentation skills

Attributes
Self-driven characterized by strong initiative and being goal-driven
Strong drive for results
Strong leadership potential

Contact Details
Recruiter Name:
Pentascribe International
Email Address:

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