Software Engineer in Pestech Sdn Bhd, Malaysia
- Acts as the escalation point for client support for technical troubleshooting and bug fixing
- Provides onsite support for client during testing and deployment of issues
- Liaises with client test team and assists in technical troubleshooting
- Configure and test the Vendor software in accordance with the functional and technical specifications and test procedures for issues raised during the maintenance phase
- Creates test scripts for issues raised during the maintenance phase
- Provides technical support on environment set up and installation/upgrades as well as Vendor software installation / upgrades
- Conducts Vendor software installations/upgrades
- Undertakes knowledge transfer to customer, supporting updates to end-user documentation as required
- Conduct comprehensive defect and/or incidents investigations, diagnosis and resolution of MDM solution
- Change software configuration settings
- Conduct detailed diagnostics including the use of Software tools and test equipment
- Perform complex operational activities
- Work in collaboration with remote product support system experts and 3rd party system or service providers associated with the MDM solution including any escalated Incidents and/or defects
- Fluent English skills in speaking and writing
- Experience in working with international teams
- Experience in working with remote teams
- Experience in ICT enterprise systems integration
- Experience installing softwares i.e. Oracle, Siebel, Tibco, Tomcat on UNIX and Windows platforms and maintaining several versions of the software in both virtual and hosted solutions
- Experience with Web technology deployment, configuration and administration.
- Experience with Enterprise Service Bus architecture
- Unix navigation and system administration includes TCP/IP networking, security and management
- Oracle 10G or higher and DBA best practices
- Proficiency in PL/SQL, Packages, Triggers, Procedures
- Understanding of Java web applications server technology specifically integration technologies including JMS / Web Services / Rest / SOAP / XML
- Functional understanding of web presentation technologies, including ExtJS, HTML, CSS Javascript, etc.
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Others) or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Preferably Senior Engineer specializing in Engineering - Electrical or equivalent.
Contract Basis (renewable) position(s) available.
Email Address: pestech.hr@gmail.com
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