Friday 16 September 2016

ERP Manager for Hospital in Qatar

    JOB PURPOSE/ SUMMARY: 

    The position of SAP ERP Manager implements, designs and maintains ERPs system performance by undertaking system implementation, monitoring and analysis and performance tuning and troubleshooting. Responsible for assessing available technologies and presents architecture designs in order to implement, develop and improve system efficiency, usability and effectiveness in support of core business functions (General Financials, Payroll, Human Resources, Supply Chain and Accounts Payable, Enterprise performance, and BI).
    Lead and assist strategic and tactical solutions design, development, maintenance and enhancements of the technical components of the ERP environment. Acts as an internal consultant providing technical guidance to realize industry best practices and long-term economic viability with a focus on clinical and service excellence. The position has responsibility for managing up to five full time equivalent staff (FTEs).

    JOB SPECIFIC ACCOUNTABILITIES:

    Implement SAP ERP in a greenfield healthcare environment with components that spread across the business
    Lead the team to collect accurate business requirements and implement them in the system effectively
    Coaches the team and the business users of the application to increase adoption and utilization of the ERP
    Manage the Vendor implementing SAP and minimize change to the project scope
    Ensure that the ERP is integrated with the other application for optimal business operations (EMR, Pharmacy, consumables etc.)
    Lead the implementation of software modules/applications within the ERP and analyze interfaces between applications in order to ensure maximum efficiency is achieved from the IT systems
    Ensure Service Level Agreement is consistently met 

    Assist end users in providing suggestions and enhancements to improve productivity and optimize workflows
    Provide on-going support by monitoring the software applications, also recommend new initiatives on software improvements in order to achieve continuous efficiency in operations 
    Participate actively in disaster recovery management and business continuity tests for critical classified software applications to ensure the daily operations is not interrupted due to system failures
    Maintain on-going relationship with suppliers/vendors and conduct a cost-benefit analysis on all IT related projects in order to ensure maximum return on IT investment
    Prepare and record important documents in relations to sourcing, tendering and purchasing processes so as to ensure consistency of information across the department
    Provide training and guidance to subordinates as well as end users in order to ensure IT applications are well utilized at its optimum capacity 
    Provide leadership to resolve technical errors or breakdown and provide valid solutions and recommendation so as to ensure all business operations runs smoothly

    Ensure privacy and security are protected with policy development and security mechanism.
    Comply to all policies and procedures in IT applications to ensure consistency in workflow across the organization for higher efficiency
    Provide technical leadership regarding systems configuration management, troubleshooting and systems management methodologies and practices
    Perform complex ERP administration tasks as per agreed ERP best practices
    Adhere to processes and control adopted by the team (Change Management, Audit, etc.).
    Implement SAP ERP in a greenfield healthcare environment with components that spread across the business
    Lead the team to collect accurate business requirements and implement them in the system effectively
    Coaches the team and the business users of the application to increase adoption and utilization of the ERP
    Manage the Vendor implementing SAP and minimize change to the project scope
    Ensure that the ERP is integrated with the other application for optimal business operations (EMR, Pharmacy, consumables etc.)
    Lead the implementation of software modules/applications within the ERP and analyze interfaces between applications in order to ensure maximum efficiency is achieved from the IT systems
    Ensure Service Level Agreement is consistently met 

    Assist end users in providing suggestions and enhancements to improve productivity and optimize workflows
    Provide on-going support by monitoring the software applications, also recommend new initiatives on software improvements in order to achieve continuous efficiency in operations 
    Participate actively in disaster recovery management and business continuity tests for critical classified software applications to ensure the daily operations is not interrupted due to system failures
    Maintain on-going relationship with suppliers/vendors and conduct a cost-benefit analysis on all IT related projects in order to ensure maximum return on IT investment
    Prepare and record important documents in relations to sourcing, tendering and purchasing processes so as to ensure consistency of information across the department

    Provide training and guidance to subordinates as well as end users in order to ensure IT applications are well utilized at its optimum capacity 
    Provide leadership to resolve technical errors or breakdown and provide valid solutions and recommendation so as to ensure all business operations runs smoothly
    Ensure privacy and security are protected with policy development and security mechanism.
    Comply to all policies and procedures in IT applications to ensure consistency in workflow across the organization for higher efficiency
    Provide technical leadership regarding systems configuration management, troubleshooting and systems management.
    Email Address: hr@bpo-plus.com

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