Thursday 19 March 2020

Support Engineer for Swiss Arabian Perfumes Group, UAE

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Established in 1974, the company has grown to be one of the leading perfumes house in GCC. It has over 100 exclusive showrooms in GCC alone and markets its products globally across 70 countries. Company has over 1200 direct employees. Product range includes fragrances, perfume oils, bakhoors, Oudh, EDPs and cosmetics

Experience in AX Retail System Configuration.

Functional Support of Retail Functionality (Sales, Item Receiving, Loyalty Program, Stock updating, Product related issues)

Functional Support (Pricing, trade agreements, discounts, Standard Promotion and Customized Promotions)

Infrastructure Related support of Retail (data transfer, internet issues etc)

AX development, forms, management reporter and SSRS reports, understanding of functional requirements

Understanding of functional area (Sales and Marketing, purchase, inventory, Accounts Payable, Accounts receivable , Asset Management, General Ledger, Master planning and production)

Knowledge of windows OS, virtual Servers, LAN and WAN networks.

Retail POS development and components installation and configuration.

Handling code migration project from Dynamics 2012 r3 to Dynamics 365.

Doing On-premise and cloud implementations for Dynamics 365.
Indulging from on boarding to Go-Live with Microsoft Fast track team.

Able to understand business logic and how to apply in ERP.

Should have understanding how modules of ERP configured and function.

Understand user requirements on day to day task and how to resolve in ERP and BI tool.

Well understanding of database, able to write queries and joining tables. Able to write queries based to select, update and insert data in ERP through database.

Should have understanding how to link database in BI tool and develop report logic based on user input.

Should have understanding of Programming language and able to understand code. Able to write scripts based to select, update and insert data in ERP

Strong communication skills

Time Management: To handle logs and support required by users

Creative Problem Solving : To provide the best IT solution for end users

Meeting Deadline

Required Candidate profile
will be responsible to address all application (MS dynamics AX and Qlikview) level logs from all departments L1 and L2 support, maintain application and database servers. Support should be provided to following department and modules of ERP and Qlikview
  1. Accounts
  2. Planning and production
  3. Manufacturing,
  4. Sales and marketing
  5. Purchase.
  6. Stores, Warehouse
  7. HR
Perks and Benefits
Annual Ticket & Medical Insurance | Yearly Performance Bonus

7+ years experience

Mohammad Kamal

Mohd.Kamal@sapguae.com

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