Steward and Captain for Saudi Arabia

F&B Steward

Good command over English.

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper set up of all side stations in the outlet
• Have knowledge of beverage lists and promotions
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Ensure cleaning schedule is adhered to and to the required standard
• Sweep, mop and polish restaurant
• Wash down bar; clean and polish equipment
• Clean lights, fans, chairs and tables
• Make sure all areas of the bars and restaurants are clean, including side boards
• Clean and mop lounge bar and equipment
• Assist barman with transporting of stock from Department Store Rooms
• Stock stipulated Food & Beverage areas with ice, as required
• Make sure bar and restaurant equipment is correctly stored
• Transport used linen to and from Housekeeping/Laundry for use in Food & Beverage service areas
• Stock and tidy up Store Room

 F&B Captain

• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
  

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guest and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each individual shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager

1+ year experience

Interested candidates can share their profiles on info5@dewanconsultants.com or asst.manager@dewanconsultants.com