Experience: 12 to 18 yrs. | Salary: INR 35,00,000 - 50,00,000 P.A
Job Profile:
Job Profile:
Role: Senior Banking Operations Consultant
The Consultant shall be responsible for the following:
1. Reviewing of all the Banks processes and identifying processes that would be best optimized and/or centralised by the Bank for greater operational efficiency.
2. Defining and re-engineering the Banks processes and proposing strategies for the adoption of such processes by the Bank
3. Supporting the management of the Bank in defining staffing, structural, technology, processes and adoption strategies in line with centralising and automation of all the Banks back office operations as specified by the Bank from time to time.
4. Provision of support and guidance to Delivery Manager and other staff of the Bank to ensure successful delivery of agreed service levels by such Delivery Manager and staff of the Bank Leading, managing and being responsible for the efficient performance of the Banking Operations and Processes.
5. Leveraging on his business acumen, management experience, and change management skills and Banking sector expertise to provide strategic and tactical support to the service delivery operations across the Banking BPO.
6. Advising on the most effective and efficient staffing structure for the Centralized Processing Centre (CPC)
7. Conducting and facilitating relevant training sessions for the staff of the Bank as may be required from time to time.
8. To offer expert advice and guidance in this specialized field.
9. To carry out such other functions as may be specified from time to time by the Bank or contained in the Job Description manual to be provided by the Human Capital Management Unit of the Bank
10. To advise the Bank and take practical steps where necessary on issue bothering on Centralised Processing Center.
11. To do all other things in the ordinary course of business which the Bank considers necessary or proper in its interests.
12. The Consultant shall at all times keep the Bank informed promptly and fully in writing of the conduct of its business or affairs and any matter which is likely to be of use or benefit to the Bank in relation to its business and affairs and provide such explanation as the Bank or Group Managing Director and Chief Executive Officer may require.
13. The Consultant may be required to extend his scope of engagement to Bank's Subsidiaries / Associated Companies.
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