We have an opportunity with Bangalore based Level-5, IT company.
Location: Saudi Arabia (Abha, Dammam, Riyadh, Hafar Albaten, Skaka ).
Experience: 3-8 years.
Designation: Desktop Support Engineer.
Job Description:
Looking 3 -8 years Experience as a Desktop Engineer.
Matrix Work Experience.
Nature of experience In installation, troubleshooting in the relevant technology area Competencies / behavioral skills As per matrix Responsibility Area Activities
Handle the tasks of identifying, diagnosing, and resolving hardware and software problems.
Perform preventative server and desktop maintenance Deliver, set up, and assist in the configuration of end-user PC desktop hardware, software, and peripherals Support and install local area network cabling systems and equipment like network interface cards, hubs, and switches.
Install and maintain computer hardware and peripherals.
Monitoring and updating Anti-Virus updates in Desktop and Laptops.
Managing user Accounts and Mail ids with Active Directory Configuring and troubleshooting Microsoft Outlook related problems.
Communication to vendors and follow up
Troubleshooting Analyze problems with the service and resolve the issues Gather information from customers either by chat or e-mail to enable effective troubleshooting Troubleshoots and repairs hardware and software problems with desktop and laptop computers.
Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment Report issues to vendor/ISP/carrier and follow up on updates.
Escalate issues as per Escalation Matrix Install / Uninstall various software.
Upgrades equipment when necessary Monitoring and maintaining/reducing the queue size Resolving Technical issues at level 1( Incident and Service request) Hardware and Software Management Monitoring CPU, memory and hard disk utilization Monitoring the event viewer and generating reports Providing New Desktop Installation and Software Installation Reports Make team members aware of any changes or scheduled activities so that effective follow up is possible.
Kindly revert to me with below details and your update Resume, if you are interested
Iqama (Transferable):Yes/No
Iqama Profession:
Skype ID:
Update resume:
Current location:
Current Ctc:
Exp Ctc:
Notice period:
Reason for change:
Email: sanaullah@productiva.in
Location: Saudi Arabia (Abha, Dammam, Riyadh, Hafar Albaten, Skaka ).
Experience: 3-8 years.
Designation: Desktop Support Engineer.
Job Description:
Looking 3 -8 years Experience as a Desktop Engineer.
Matrix Work Experience.
Nature of experience In installation, troubleshooting in the relevant technology area Competencies / behavioral skills As per matrix Responsibility Area Activities
Handle the tasks of identifying, diagnosing, and resolving hardware and software problems.
Perform preventative server and desktop maintenance Deliver, set up, and assist in the configuration of end-user PC desktop hardware, software, and peripherals Support and install local area network cabling systems and equipment like network interface cards, hubs, and switches.
Install and maintain computer hardware and peripherals.
Monitoring and updating Anti-Virus updates in Desktop and Laptops.
Managing user Accounts and Mail ids with Active Directory Configuring and troubleshooting Microsoft Outlook related problems.
Communication to vendors and follow up
Troubleshooting Analyze problems with the service and resolve the issues Gather information from customers either by chat or e-mail to enable effective troubleshooting Troubleshoots and repairs hardware and software problems with desktop and laptop computers.
Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment Report issues to vendor/ISP/carrier and follow up on updates.
Escalate issues as per Escalation Matrix Install / Uninstall various software.
Upgrades equipment when necessary Monitoring and maintaining/reducing the queue size Resolving Technical issues at level 1( Incident and Service request) Hardware and Software Management Monitoring CPU, memory and hard disk utilization Monitoring the event viewer and generating reports Providing New Desktop Installation and Software Installation Reports Make team members aware of any changes or scheduled activities so that effective follow up is possible.
Kindly revert to me with below details and your update Resume, if you are interested
Iqama (Transferable):Yes/No
Iqama Profession:
Skype ID:
Update resume:
Current location:
Current Ctc:
Exp Ctc:
Notice period:
Reason for change:
Email: sanaullah@productiva.in
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