Hazida Motors Ltd is the sole distributor of Scania the entire Scania product range in Zambia; Incorporated in 1984 and appointed SCANIA distributer in 1994. Hazida motors has been providing after sales support through its facility in Lusaka and in Kitwe since September 2003.
Experience: 5 to 10 yrs.
Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
Maintain good relationships with customers.
Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
Conduct annual Performance Appraisal for Workshop Personnel.
Provide advice and technical assistance to team members.
Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
Coordinate with sales department and arrange for delivery of equipment to customers.
Location of posting would be LUSAKA or KITWE
Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
Maintain good relationships with customers.
Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
Conduct annual Performance Appraisal for Workshop Personnel.
Provide advice and technical assistance to team members.
Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
Coordinate with sales department and arrange for delivery of equipment to customers.
Location of posting would be LUSAKA or KITWE
Experience in the automotive industry
5 years experience managing an automotive workshop, particularly attached to a dealership
Familiarity with European vehicles (SCANIA preferred)
Knowledge of mechanical issues, warranties, service and general repairs
Technically competent with ability to train others
High integrity and professionalism.
Good communication ability both verbally and in writing.
Fluency in English is mandatory
Computer skills: Microsoft Office Package
Must have valid passport and should ready to relocate at Zambia
5 years experience managing an automotive workshop, particularly attached to a dealership
Familiarity with European vehicles (SCANIA preferred)
Knowledge of mechanical issues, warranties, service and general repairs
Technically competent with ability to train others
High integrity and professionalism.
Good communication ability both verbally and in writing.
Fluency in English is mandatory
Computer skills: Microsoft Office Package
Must have valid passport and should ready to relocate at Zambia
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