Saturday, 26 July 2014

Client Interview Schedule for IT Support Manager, Saudi Arabia

Experience: 8 to 13 yrs.


URGENT OPENING FOR "IT SUPPORT MANAGER"

DIRECT CLIENT INTERVIEW @ CHENNAI AS ON 01ST AUG 2014

POSITION : IT SUPPORT MANAGER
JOB LOCATION : SAUDI ARABIA

INTERVIEW ADDRESS:
115, SRI, THYAGARAYA ROAD , T.NAGAR CHENNAI -600017

JD AS FOLLOWS: (ONLY CANDIDATES WHO CAN ABLE TO ATTEND THE CLIENT INTERVIEW @ CHENNAI CAN APPLY)

Responsibilities:
Maintains a thorough knowledge of the organization and adheres to all organizational standards.
Keeps immediate supervisor well informed of activities and recommends corrective actions.
Manages and maintains Microsoft Windows applications and systems including but not limited to Windows XP, Windows 7, Windows Server 2003/2008/2012, Email Server, IPT Server, Backup server and other business application infrastructure.
Manages the acquisition, installation and maintenance of the organizations LAN, WAN, L2 & L3 VPN hardware/software.
Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.
Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and existing staff.
Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
Designs, develops and maintains web-based applications including websites and intranets. Continuously improves the organization's Web site and Intranet; adds new functionality and improves user ability to maintain without technical support.
Provides technical supervision of technology interns; supervises other staff as directed; annually updates technology job descriptions; completes technology staff evaluations.
Analyzes technology requirements and develops functional specifications. Conducts comparative analysis and competitive bidding when necessary.
Assists staff in understanding and using technology; conducts regular staff technology presentations and trainings.
Presents and implements technological alternatives to streamline functions and improve productivity.
Develops and maintains technology policies, standards and procedures manual; develops and maintains related technology checklists.
Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses. Tracks software versions. Maintains centralized software use log.
Develops annual technology goals and detailed plans for goal accomplishment.
Responsible for the discovery, mitigation and documentation of information technology risks.
Ensures networks, workstations, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.
Ensures for the availability, continuity and security of data and information pertaining to the organization.
Prepares, maintains and tests a technology disaster recovery plan.
Participates on committees, task forces, workgroups, etc. As directed, facilitates technology meetings and user groups.
Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.
Respects confidentiality in discussing vendor/participant, staff, volunteer and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.
Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.
Develops and manages technology budget and monitors and approves related expenditures. Reviews and approves cost pool expenditures.
Reports to work regularly and on time.
Assists in other duties as needed and directed.
Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and/or reduce costs.
To comply with Information security policy of the organization.
To adhere to various ISMS policies as frame by the organization.

Interested candidates kindly send your updated profile to the below given email.

conticon.chennai@gmail.com

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