Helpdesk Engineer
Experience: 2 to 7 yrs. | Opening(s): 30
Respond to the calls and troubleshoots problems to provide timely and effective IT Help Desk support services to all Divisions
Escalates calls to ensure that they are resolved to End-users satisfaction
Follows Company's HSE Policy in all aspects.
Follows Company's HSE Policy in all aspects.
ITIL Foundation certified and Service Management experience
Experience of HP Service Manager
working knowledge of all Desktop Client Office Applications and Operating Systems
Knowledge on MAC operating system, remote control tools and MS SCCM
Experience of HP Service Manager
working knowledge of all Desktop Client Office Applications and Operating Systems
Knowledge on MAC operating system, remote control tools and MS SCCM
System Administrator
Experience: 2 to 7 yrs. | Opening(s): 30
Various HP Service Manager modules like Incident management, Change management, Problem management, HP uCMDB
Assist in maintenance of Service Catalog in HPSM
Create management reports based on HPSM & OVAC databases
Understanding of Network security
Create management reports based on HPSM & OVAC databases
Understanding of Network security
ITIL Foundation Certified
A+, Network+, SSCP
Strong familiarity with ITIL processes also required
Certification for HP Service Manager or an appropriate level of experience is desired
A+, Network+, SSCP
Strong familiarity with ITIL processes also required
Certification for HP Service Manager or an appropriate level of experience is desired
Desktop Support Technician
Experience: 2 to 4 yrs. | Opening(s): 15
Under the direction and guidance of Desktop Support Engineers, install new or relocate existing PCs and printers
Provide technical support for simple PC and printers hardware failures
Monitor the inventory of computer assets
Monitor the inventory of computer assets
Should have experience on A+
Knowledge of AD and remote control tools
Working Knowledge & Experience of HP Service Manager
Knowledge of AD and remote control tools
Working Knowledge & Experience of HP Service Manager
Windows Desktop Deployment Project Manager
Experience: 4 to 8 yrs. | Opening(s): 15
Maintain risk & issues register for the project
Assist in the communication with Stake holders on status of project
Co-ordination of user hardware / software analysis for Virtual desktop suitability
App-v / SCCM package testing with line of business
Assist in the communication with Stake holders on status of project
Co-ordination of user hardware / software analysis for Virtual desktop suitability
App-v / SCCM package testing with line of business
PMP Certification required
Demonstrated experience in the deployment of Windows 7 and Office 2010 within large organisations
Demonstrated experience in the management of IT applications, acquisition and development projects
Experience in RADIA (HPCA)
Demonstrated experience in the deployment of Windows 7 and Office 2010 within large organisations
Demonstrated experience in the management of IT applications, acquisition and development projects
Experience in RADIA (HPCA)
Contact Details
No comments:
Post a Comment
Please give your feedback or Job Request here