Resident Manager for Anavara, Thailand (1 Year Experience)

Scope

Operating the office as the single point of contact. Responsible for all results of the branch meeting HR objectives, profitability, accounts receivable, advertisement, marketing, and travel request. 

A resident manager works out of his home. He/She is provided all facilities that is provided to an office but works independently and grows the service centre. Due to excellent service provided, if the service centre grows to cater to more than 20 clients per month, then the location will be upgraded to a branch with a full-fledged office and staff.

Principal Duties and Responsibilities

1. Identify and tie up with all the service providers and hospitals based on our agreement standards. 
2. Prepare presentations to hospitals, hotels, ground transportation providers, tourism service providers, air travel providers to highlight our capabilities, plans, visions and expansion plans. 
3. Review agreements and recommend changes or acceptance to management for approval. 
4. Review the standards of service provided by service providers periodically and provide feedback to them. Identify growth opportunities within the area under responsibility for penetration to tie-up with major hospitals. 
5. Prepare regular report on marketing activities, strategies to achieve targets and monitoring of competitors activities. 
6. Ensure all business activities comply with relevant Acts, legal demands, corporate policies and ethical standards. 
7. Monitor Client service, invoicing, payments and administration costs.

Client First
Actively listens and responds to internal and external Clients needs and Solves problems to serve Clients.

Do the Right Thing
Operates with integrity, honesty and respect for people and Performs work to high standards of quality and safety

Innovate and Improve
Continuously improve work processes and Learns new skills and applies them to job

Win Through Results
Holds self-accountable for results and Demonstrates drive to achieve goals

Dedication to Our People
Communicates effectively, Acts as a team player, Shows awareness of impact of actions on others 
Connects positively with diverse individuals and groups

Education/ Experience Requirements

The successful candidate must possess the following: 

1. Preferably a science graduate/ MBA with 2 or more years of experience in a multicultural background but not essential
2. Excellent communication both verbal and written in English
3. Experienced in service industry, hospital, travel and ticketing or hospitality background. Having managed a team is advantageous but not essential. 
4. Proficient with MS office applications 
5. Have basic knowledge in agreements, contracts and negotiations. 
6. Advantageous to have basic knowledge on marketing, book keeping, accounts, cash flow but not essential 
7. Experienced in development and review of process, procedure based on functional and operational requirement

Travel Requirements 

It is expected that you will have to travel 20 to 30% of your time on domestic travel. 
It is likely that you may travel abroad, so expected to have a passport

Mandatory Training

The Selected candidates to undergo training at our India Office for a period of 7 - 10 days. The Expenses towards training includes air ticket, accommodation, and all other requirements during your stay will be borne by us.

Recruiter Name:Sreeram
Email Address:hrindia@anavara.com / sparameswaran@anavara.com
Website:http://www.anavara.com
Telephone:8939794797