Hotel Manager in Kokopo Village Resort, Papua New Guinea

3+ years experience

• Planning and organising accommodation, catering and other hotel services;
• Promoting and marketing the business;
• Managing budgets and financial plans as well as controlling expenditure;
• Maintaining statistical and financial records;
• Setting and achieving sales and profit targets;
• Analysing sales figures and devising marketing and revenue management strategies;
• Recruiting, training and monitoring staff;

• Planning work schedules for individuals and teams;
• Meeting and greeting customers;
• Dealing with customer complaints and comments;
• Addressing problems and troubleshooting;
• Ensuring events and conferences run smoothly;
• Supervising maintenance, supplies, renovations and furnishings;
• Dealing with contractors and suppliers;
• Ensuring security is effective;
• Carrying out inspections of property and services;
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

• Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere.
• Remain calm, patient and polite, if receiving customer feedback.
• Be helpful and go out of your way to help our customers.
• Be confident and self-motivated.
• Demonstrate a passionate commitment to the business.
• Welcome and embrace change, with a positive attitude.
• Be able to work unsupervised in a busy environment.
• Be able to prioritize duties.
• Be honest and reliable.

• Be trustworthy and respectful.
• Be immaculately dressed.
• Maintain excellent time-keeping and attendance.
• Be professional at all times.
• Always be a good team player.
• Build and maintain good relationships with all team. members.
• Work together with the team to ensure that the pub is the best it can be.
• Be willing to take on jobs to balance the team workload.
• Be able to communicate well with people of all levels.
• Support, encourage and motivate others.
• Coach, guide and give feedback to others.

Recruiter Name:Nalini Aggarwal

Company:Kokopo Village Resort

Telephone:120-4304639

Email Id:nalini.aggarwal@naukri.com