Sales Coordinator for Omani Packaging Company SAOG, Oman

2+ years experience

We are a leading corrugating cartons manufacturing company at Muscat, Oman since 1995 with an office at Ajman, UAE

Responsible to coordinate with all departments including production, dispatch, customers for all the sales activities.


Responsibilities:
• Responsible to attend walk-in customers.
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Effectively communicating with customers in a professional and friendly manner.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the teams progress, identify shortcomings and propose improvements.
• Responding to sales queries via phone, e-mail and in writing.
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Good computer skills (MS Office).
• Well-organised and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• Should be able to coordinate with multiple departments and handle customers would suit the requirement.

H. Ramakrishnan
ceo@omanipackaging.com
info@omanipackaging.com
omanipac@omantel.net.om