Call Center Executive for Dubai (2+ Years Experience)

Open Position Call Center Executive


Passport Compulsory


JD
YRS Exp: 2+yrs Office Automation Product for following position for  Office Technology division

Answer phone calls professionally & log calls in the system/ update Customer

Respond to customer queries

Handel and resolve first lever customer complaints

Route calls to appropriate Engineer

Follow up customer calls wherever necessary

To handle walk in customer & manage cash collection / Invoice

Key accountabilities / Responsibilities

To ensure customer satisfaction by addressing customer queries

Identify and escalate priority issues

Complete call logs & call reports

To resolve basic problem on telephone. To assist Engineer for any support required

Everyday cash has to be tallied with system & deposited


kindly send cv on suvarnag@iquest-consultants.com