IT Manager-Retail Industry based at Kinshasa, Congo
- Overseeing all IT operations including staff and infrastructure.
- Ensuring the maintenance of current projects and technology systems.
- Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
- Proposing strategic solutions and recommending new systems and software.
- Preparing financial budgets and performance reports.
- Building and maintaining relationships with external advisors and vendors
- Ensuring reported issues are resolved in a timely manner.
- Provide leadership in technology portfolio for enablement and innovation
- Manage a portfolio of technology projects to meet cost, scope, and schedule constraints
- Develop key performance indicators and SLAs in lieu of requirement of stakeholders
- Develop policies for internal IT operations to drive attainment of SLAs
- Define the enterprise architecture in conjunction with current and future requirements
- Manage and support delivery of software and hardware operations and projects
- Enable process efficiency of operations
- Drive innovation for store or office or core business operations by recommending viable technologies
- Identify key skills and talent gaps in the organization and work to recruit, train, and retain talent
- Manage and support seamless connectivity and operations of retail stores
- Be a champion for reusable technology and services across the health care institution
- Provide guidance and expertise in e-commerce, web, and mobile customer experience channels
Desired Candidate Profile
- At least 5 to 7 years of experience in a similar position, on an IT Management.
- MCA, CCNA, Any Language (JAVA, C++,)
Key Competencies
- Sound working knowledge of IT operations, systems, and developments.
- Excellent communication and interpersonal skills.
- Strong leadership and project management skills.
- Strong analytical and problem-solving skills
Email: it1@uhr.co.in, it2@uhr.co.in
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