Dispatcher and Branch Supervisor for Bakhashab Group, Saudi Arabia

Branch Supervisor 

Minimum Qualifications: Bachelors degree in Business Administration or equivalent.

Minimum Experience: At least 7 - 10 years of experience in the same field; with 4 years as a manager in a related field.

Budget Preparation:
Contribute to the preparation of the Operations budget through monitoring the financial performance of branch activities versus the set budget to ensure alignment with set budget guidelines.
To Follow the operation given budget target.

Policies & Procedures:
Implement the relevant policies, processes and procedures of the Operations department to ensure adherence and fulfilment of all relevant requirements.

Branch Management:
Manage the efficient operations of the branch, identifying areas of improvement and proposing modifications, in order to enhance the efficiency and cost effectiveness of all branch activities and compliance with the local rules and legislations.

Work Planning:
Supervise efficient processes, maintain smooth workflows and assist the Operations department to achieve all annual growth plans.
Manage the effective planning/scheduling of the movement of vehicles while ensuring accurate record keeping of related matters (such as way bills, incidents, etc.) in order to meet operations requirements and business objectives.
Ensure that the trucks have all required equipment and meet specifications to deliver shipment in a safe and timely manner.
Overall to control the drivers movement (leave in/out, transfer, ..; etc).

Cash Management:
Assume overall responsibility for cash management of shipments including timely collection, correct documentation, accurate accounting and reporting to achieve the branch targets.

Tracking Control:
Oversee the tracking of trucks in order to ensure the proper delivery of shipment in a timely manner and achieve customer satisfaction.
Ensure that shipment are loaded onto trucks and offloaded from trucks on time, as per specifications and in a safe manner.
Develop professional relationships with all customer contacts and act as point of contact for clients, informing them of any delays or accidents.
Resource Allocation:
Provide appropriate staffing levels to ensure availability of required staff levels at all times, arranging cover where necessary to maintain the continuation of operations and adhere to safety requirements.

Reporting:
Ensure all relevant reports and activity updates are communicated to Operations in a timely manner in order to plan any necessary contingencies and plan future operations.
Continuous Improvement:
Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account international/ local best practice, changes in international/ local standards and changes in the business environment.

Health, Safety & Environment:
Ensure compliance with all relevant safety, quality and environmental management policies, procedures and controls across the human resources function to guarantee employee safety, security legislative compliance, delivery of high quality products/service and a responsible environmental attitude.
Oversee all required safety programs and provide required training to branch employees to enhance operations and supervise efficient work and performance of employees.
People Management
Ensure that branch staff have clear objectives, regular performance feedback sessions, formal annual appraisals, and individual development plans.

Dispatcher 

Minimum Qualifications: Technical / College degree in administration or relative field.

Minimum Experience: At least 2 years of experience in a similar field.

Job Description :
Policies & Procedures: Adhere to policies, processes and procedures related to the branch in order to maintain the correct practices and procedures at all times.

Day-to-day Operations:
Prepare the drivers schedule to ensure delivery of shipment as per the consignment plan and report any delays along with the cause of delay to guarantee the optimization of manpower hours and cost efficiency.
Coordinate with clients dispatchers to communicate delivery times and any specific instructions in relation to offloading.
Ensure all loading and offloading is performed accurately, in accordance with safety requirements, policies and procedures.
Inspect all trucks for damage and make sure that all trucks have the required equipment in good condition, and attend any calls related to breakdowns, arranging the necessary repairs and informing all relevant parties to ensure the reliability and safety of equipment.

Work Planning:
Guarantee the effective planning/scheduling of the movement of vehicles through driver scheduling and routingwhile ensuring accurate record keeping of related matters (such as way bills, incidents, etc.) in order to meet operations requirements and business objectives.

Nationality: Indian

Email Id: rec15@asmacs.net