Customer Service Executive for Kuwait

 This is regarding job opening in KUWAIT for a International Freight Forwarding Company. 

Designation : Customer Service Executive

Job location: Kuwait

1. Salary bracket 350 - 500 KWD / Monthly
2. Experience 2 to 4 years

3. NOC/ transferrable visa within Kuwait (if candidate based in Kuwait)

4. Must have experience working in Freight / Logistics industry

5. Looking for candidates from India as well

Job Summary:

• To deliver a quality commercial distribution channel between the customer and the company, by distributing products and services that encourage the success of our customer.
• To focus on the customer and answer enquires efficiently and within the stated guidelines.
• Proactively dealing with customer complaints and queries, ensuring assistance through to resolution.
• To use E-Freight Suite to keep track of all customer transactions and interactions.
• Upselling and handling new accounts as well as existing accounts.
• Maintain, grow, and build long term relationships with customers in the current account portfolio via phone calls, emails, and job quality follow up.
• To act as the link between the customer and various departments to ensure efficient levels of service.

If interested and skills are matching, Kindly share cv to priyanka.gogoi@wowjobs.biz