Experience: 18 to 28 yrs.
an expatriate / expat from Water/Electricity Business for heading customer service department.
Customer Strategic Plan, Customer Charter, Customer Management Plan, CRM strategy, Customer Survey, the contact center and call center specification.
Expat / expatriate OR must have worked for 2-3 yrs at international location for customer service / cust. survey / CRM etc. for Water Business industry.
Must have Exp. of strategy planning, team develpmnt, call center / service center development
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