Business Title : Client co-ordination
Department : Operation (Damco)
Supervisory Responsibilities: No
Overtime Eligible : Yes
Reports To (list day to day Manager) : Assistant Manager
Department : Operation (Damco)
Supervisory Responsibilities: No
Overtime Eligible : Yes
Reports To (list day to day Manager) : Assistant Manager
We Offer
• A chance to explore your opportunities in one of the world's fastest growing logistics company. In Damco, we strive to create value for our customers through our global reach and local knowledge. We put our customers first, understand their business, and develop solutions to meet their unique needs by proactively driving improvements and collaborations with our customers.
• The means of developing yourself into a well-rounded professional and the scale and global scope it takes for you to achieve even your most ambitious career goals.
• A great career path, both for generalists and for specialists in a wide array of fields
Learning Description:
Overall process understanding (IEL and WND operations)
Data work process and co-ordination
On line training courses (systems, reporting tool,..)
On job training courses (Customer service skills, Problem solving,..)
Account SOP and IOPs
• The means of developing yourself into a well-rounded professional and the scale and global scope it takes for you to achieve even your most ambitious career goals.
• A great career path, both for generalists and for specialists in a wide array of fields
Learning Description:
Overall process understanding (IEL and WND operations)
Data work process and co-ordination
On line training courses (systems, reporting tool,..)
On job training courses (Customer service skills, Problem solving,..)
Account SOP and IOPs
Key Responsibilities
Receive and confirm bookings from suppliers.
Send Inquiries/ PO discrepancies to consignees.
Arrange bookings with nominated carriers upon receipt of approval from destination.
Follow up/ensure data team's systems update meet customer's requirements/related KPIs
Keep destination offices / consignees informed of changes which may affect the agreed cargo planning.
Issue Forwarder's Cargo Receipts as stated in SOP to vendors.
Collect documents from vendors and dispatch to the right receivers as per SOP.
Ensure all applicable freight and charges are collected from relevant parties (suppliers / Accounts / destination offices, etc
Ensure vendor management within your area is carried out and properly followed-up.
Contact with warehouse section, carriers, etc. to ensure smooth handling of your Accounts.
Prepare operational reports assigned by Assistant Manager/Senior executives.
Update and adhere all new procedures instructed by destination offices or in latest SOP version of your assigned Accounts.
Carry out ad-hoc tasks assigned by Management.
Send Inquiries/ PO discrepancies to consignees.
Arrange bookings with nominated carriers upon receipt of approval from destination.
Follow up/ensure data team's systems update meet customer's requirements/related KPIs
Keep destination offices / consignees informed of changes which may affect the agreed cargo planning.
Issue Forwarder's Cargo Receipts as stated in SOP to vendors.
Collect documents from vendors and dispatch to the right receivers as per SOP.
Ensure all applicable freight and charges are collected from relevant parties (suppliers / Accounts / destination offices, etc
Ensure vendor management within your area is carried out and properly followed-up.
Contact with warehouse section, carriers, etc. to ensure smooth handling of your Accounts.
Prepare operational reports assigned by Assistant Manager/Senior executives.
Update and adhere all new procedures instructed by destination offices or in latest SOP version of your assigned Accounts.
Carry out ad-hoc tasks assigned by Management.
Who we are looking for
Good communication skills (fluent in English, speaking and writing)
Result-oriented with initiative and strong drive.
Good time management and multi-tasking skills.
Be able to work independently and willing to co-ordinate with other team colleagues.
Basic computer skills (Word, Excel, Outlook)
Preferably having university degree and fresh graduated candidates.
Result-oriented with initiative and strong drive.
Good time management and multi-tasking skills.
Be able to work independently and willing to co-ordinate with other team colleagues.
Basic computer skills (Word, Excel, Outlook)
Preferably having university degree and fresh graduated candidates.
>Last application date: 13 December 2013.
For further information, please contact: hoa.bui@damco.com
For further information, please contact: hoa.bui@damco.com
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