Field Service Engineer for Memagi Medical Imports Plc., Ethiopia

• Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH 
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH. 
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk. 
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards.
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions-PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization.
• Support the Customer Support Manager and the Customer Services Account Manager as appropriate with contract renewals etc. 
• Use company property with care to ensure optimal results with minimal operational costs 
• Keep abreast of new technologies likely to affect PH range of products 
• Be a professional representative for the Company with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with Company's policy and targets.
• Responsible for executing service events (maintenance & Installation) incompliance with applicable version of Business Unit (BU) I Business Line (BL) service manuals and relevant PH quality standard policies 
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results.
• Responsible for adopting appropriate ESD control while servicing PH equipment 
• Responsible for using appropriate electronic measurement equipment in calibration controlled cycle.
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy 
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up.
• Execute service activities when product certified 
• Initiate quote generation 
• Initiate new and changes in Installed Base data 
• Request for Order of spare parts

• Experience (preferably) with Philips Diagnostic equipment especially in the field of CT and Xper FD systems and MRI (AchievaSeries)
• Experience in maintenance and troubleshooting of technical complex systems
• Fluent in English,verbal and written.
• Must have valid passport.
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• Recruiter Name:Komal Srivastava
  Email Id:komal.srivastava@naukri.com