Friday 4 September 2015

Call Centre Service Agent for Airlines in Saudi Arabia

    Company is the first and only licensed company in Saudi Arabia and Bahrain to set independent Flight Operation Services with aviation experience spans almost 25 years. One of the most advanced and widely used aviation software. Offering Top quality services.

    PRINCIPAL RESPONSIBILITIES:
    The Responsibility of the Flight Manifestation and Call Center Services
    Agent shall include, but not be limited to:

    Responsible for confirmation and reservation for the routing of passenger by requesting through Telephone, fax or emails.Determine the space availability of the scheduled flights.

    Answer inquiries regarding information such as schedules,
    procedures, and policies.

    Check daily flight sheets for accuracy.

    Prepare flight release using computer.

    File flight records, monthly reports and schedules.

    Input Aviation Department statistic into Aviation Department computer system using data entry terminal.

    Advise remote locations of out bound supplies and passengers on board aircraft.

    Report emergencies and unusual happenings to Company Representative.

    Send telex messages.

    At outlying stations, Marshall Helicopters, refuel helicopters, escort passengers, demonstrate life support gear and load / off-load cargo and perform dispatcher duties at offshore platforms.

    File flight plans using (COMPANY NAME) Aviation Department computers.

    On / off-load cargo and passengers from aircraft. Be familiar with and comply with IATA dangerous goods procedure.

    Operate control tower and maintain flight following logs, check transponders, respond to emergency situation of aircraft in flight. Pass weather conditions to pilots.

    Maintain charted coordinates for airspace restrictions.

    Track and note oil rigs, barges and boat movement in specified oil fields.
      QUALIFICATIONS:

      Shall have a minimum of two (2) years experience in the Aviation field and experience in computer data entry.

      Have at least minimum of high school Diploma.

      Be Fluent in speaking, reading and writing English.
      Recruiter Name:Alijan Rajan
      Email Address:cv@virainternational.com
      Telephone:91-22-40567777

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