Sunday 20 December 2015

IT Help Desk Support Staff for Saudi Arabia

I am glad to share the below mentioned opportunity with you for one of the leading IT company @ Khafji-Saudi Arabia. 

1.Position/Designation: Help Desk First Level Support Staff

2. Position/Designation: Help Desk Second Level Support Staff


Education: BSc/Master’s degree

Preferred Nationality: Saudi Arabian/Kuwaitis

Job location: Saudi Arabia

1. Help Desk First Level Support Staff: Khafji,KSA

• Microsoft Certified
• Good English typing speed on PC keyboard
• Age not exceeding 35 years and not below 25 years
• At least three years experience of working on a Helpdesk
• Knowledge of hardware
• Sufficient knowledge of desktop software as listed under Appendix D, Schedule A. Should be able to install any new software on PC independently
• Capable of analyzing and diagnosing User problems remotely
• Ability to ask leading questions in order to discover as much as possible about a User’s problem
• Fluent in English and preferably have knowledge of Arabic as well
• Good interpersonal skills and roust have an amicable disposition

2. Helpdesk Second Level Support Staff: 
• Microsoft Certified
• Age not below 25 years. 
• At least five years’ experience in hardware, software & network support & service. Must be able to repair PC/Notebook hardware at component level
• Proficient in all desktop software products listed under Appendix D, Schedule A.
• Should be dynamic and update his knowledge of hardware, software & network continuously through further reading and Contractor organized courses. 
• Capable of analyzing and diagnosing hardware, software & network problems expeditiously,.
• Fluent in English and preferably have knowledge of Arabic as well.
• Good interpersonal skills and an amicable disposition.
• Must possess valid GCC driving license or any valid driving license.

If interested, pls send me your updated cv by mentioning the details,

Total IT Exp:
Help Desk Support Exp.:
Type of Level(1st Level or 2nd Level):
Highest qualification:
Nationality:
Current location:
Willing to relocate to Khafji:
Current ctc:
Expected ctc:
Notice period/joining time:

Pallavi Mohapatra
Ph: +91-80-40609690
Mail: ct3@convate.com

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