Sr. IT System Support Executive for MiDCOM Group, UAE

Mandatory Requirement : Working Experience in UAE, specially Dubai

Educational Requirement : BE / MCA with 4 - 8 years of experience.  

Duties and Responsibilities
• Ensure Structure cabling design meets latest standards (Category 6/6A), be able to validate port mapping.
• Understand use of Fiber vs Copper cabling, twisted vs shielded cable, where and when to use
• Patch cord management.
• Install, configure and manage Firewalls, Routers and Switches.
• Understanding of Cloud Computing Environment.
• Standard Configuration Management.
  
• IP Telephony Configuration Support.
• Knowledge of collapsible network design.
• Knowledge of network topologies star vs bus vs parallel run.
• Knowledge of Classroom AV Technology a plus.
• Manage and troubleshoot dual band wireless networks and segregation of traffic between cell phones and mobile devices.
  
• Understand Single Sign-on.
• Troubleshoot all technology issues and manage trouble ticket resolution.
• Setup Laptops with standard configuration.
  Issue and Manager USER accounts, Password reset issues.
• Troubleshoot hardware, software and network operating system.
• IT Vendor Management.
• Knowledge of Biometrics.
• Application Support Liaison with respective vendors.
• Support eMail system.
• Support Digital Library.


Other Requirements: 
• Prior work experience University / College is required.
• Willing to work long hours when needed.
• Self-motivated, team player and excellent communication skills are must.
• Should have worked in providing support for Mac/Apple computers. 

3+ years experience

Email: carrer@midcom-group.com