Thursday, 31 December 2015

Sr. IT System Support Executive for MiDCOM Group, UAE

MiDCOM Group

      Mandatory Requirement : Working Experience in UAE, specially Dubai

      Educational Requirement : BE / MCA with 4 - 8 years of experience.  

      Duties and Responsibilities
      • Ensure Structure cabling design meets latest standards (Category 6/6A), be able to validate port mapping.
      • Understand use of Fiber vs Copper cabling, twisted vs shielded cable, where and when to use
      • Patch cord management.
      • Install, configure and manage Firewalls, Routers and Switches.
      • Understanding of Cloud Computing Environment.
      • Standard Configuration Management.
      • IP Telephony Configuration Support.
      • Knowledge of collapsible network design.
      • Knowledge of network topologies star vs bus vs parallel run.
      • Knowledge of Classroom AV Technology a plus.
      • Manage and troubleshoot dual band wireless networks and segregation of traffic between cell phones and mobile devices.
      • Understand Single Sign-on.
      • Troubleshoot all technology issues and manage trouble ticket resolution.
      • Setup Laptops with standard configuration.
        Issue and Manager USER accounts, Password reset issues.
      • Troubleshoot hardware, software and network operating system.
      • IT Vendor Management.
      • Knowledge of Biometrics.
      • Application Support Liaison with respective vendors.
      • Support eMail system.
      • Support Digital Library.

      Other Requirements: 
      • Prior work experience University / College is required.
      • Willing to work long hours when needed.
      • Self-motivated, team player and excellent communication skills are must.
      • Should have worked in providing support for Mac/Apple computers. 
    3+ years experience

Email: carrer@midcom-group.com

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