- WE HAVE URGENT REQUIREMENT FOR A LEADING COMPANY IN UAE
EDU : GRADUATION MUST
EXP : 2 - 6 YEARS (RETAILS EXP MUST)
COMMUNICATION SKILL IS MUST
SAL : GOOD IN INDUSTRY
FOOD ACCOMODATION IS PROVIDED BY COMPANY
1. Customer Service Representative: 60 nos.
2. Asst. Incharge : 10 nos.
3. Shop Incharge : 10 nos.
4. Retail Supervisor: 5 nos.
5. Retail Operation Manager: 5 nos.
JOB DESCRIPTION
Job Title : RETAIL SALES MANAGER
Reporting To : OPERATIONS MANAGER
Roles & Responsibilities:-
Retail Sales Manager is responsible for achieving the overall profitability of the store.
1. MAXIMIZE SALES POTENTIAL
Meet the stores sales target every month
Set daily/weekly/monthly targets for staff
Analyze Results Staff results & Merchandise Productivity & take necessary steps on those results
Effective Implementation of Sales Promotions
2. CUSTOMER SERVICE
Selling Skills Training & Coaching of all Staff
Ensure Customer Satisfaction
3. DEVELOPMENT OF PEOPLE
Train / Develop / Motivate Staff
Counsel & Discipline the staff
Evaluate staff Performance and take appropriate steps
4. LEADERSHIP
Be the Role Model / Set the Standards
Communication (Up/Down & Laterally with Peers)
Creates a Positive Environment / Attitude
Team Player & Builder (within own store & with all others)
Pro-Active Looks ahead and plans for it
Displays strong Time Management skills
Displays effective Delegation skills
Implement In-Store Contests / Incentives
Develop and execute Action Plans for store / staff with prior approval from management
5. VISUAL PRESENTATION
Timely & effective Implementation & Adaptation of Company directives
Delivery of products within allowed time frame
Proper Signage is used and placed visibly
Store maintenance
Product Mix & Levels are Monitored & Needs are reported
6. OPERATIONS
Compliance to Company Policies & Procedures
Compliance to Supervisors Directions
Compliance to local rules and regulations
Open / Close the store based on company requirements, at times being the only person in the store.
7. LOSS PREVENTION
Prevent all kinds of internal and external losses
8. PROFITABILITY
Increase the profitability of the store.
JOB SPECIFICATIONS:
Experience working within the jewelry industry in similar position
Must be proficient in Excel, Word, Outlook and have working knowledge of basic office operations
Strong and concise communication skills, both oral and written in Hindi and English
Ability to act with diplomacy and patience under pressure
Team player mentality with excellent communication and interpersonal skills
Should a multi-tasker
Willingness to work on weekends, public holidays and retail hours
Ability to thrive in a fast-paced environment
Both Male / Female candidates above 32 years and below 45 years of age are eligible to apply.
Experience: - 10 to 15 years (Min 5 years in jewellery industry)
Qualification : Any Graduate/PG/MBA
Tenure of Visa : 2 years (Renewable)
Employment Status : Full time
Job Location : Dubai/UAE
JOB DESCRIPTION
Job Title : OPERATIONS MANAGER
Reporting To : MANAGING DIRECTOR
Roles & Responsibilities:-
Operations Manager is responsible for managing the day-to-day operations of the stores and in achieving the overall profitability of the stores under him. Serves as the member of the management team in ensuring organizational effectiveness through leadership roles. Working with the management team, the position contributes to the development and implementation of company strategies and polices.
2. MAXIMIZE SALES POTENTIAL
Ensure the sales targets of all the stores are achieved every month
Set daily/weekly/monthly targets for stores
Analyze Results Staff results & Merchandise Productivity & take necessary steps on those results
Effective Implementation of Sales Promotions
2. CUSTOMER SERVICE
Device and implement measures to increase customer satisfaction level
3. DEVELOPMENT OF PEOPLE
Train / Develop / Motivate Staff
Counsel & Discipline the staff
Evaluate staff Performance and take appropriate steps
4. LEADERSHIP
Coordinate, manage and monitor the works of various stores
Communication (Up/Down & Laterally with Peers)
Creates a Positive Environment / Attitude
Team Player & Builder (within own stores & with all other departments)
Pro-Active Looks ahead and plans for it
Displays strong Time Management skills
Displays effective Delegation skills
Design and Implement In-Store Contests / Incentives with prior approval from management
Develop and execute Action Plans for store / staff with prior approval from management
5. VISUAL PRESENTATION
Timely & effective Implementation & Adaptation of Company directives
Proper Signage is used and placed visibly
Stores maintenance
Product Mix & Levels are Monitored & Needs are reported
6. OPERATIONS
Compliance to Company Policies & Procedures
Compliance to Directions from the management
Transfer of staff among various stores
Compliance to local rules and regulations
Open / Close the store based on company requirements.
7. LOSS PREVENTION
Prevent all kinds of internal and external losses
8. ADMINISTRATION
Formulate and improve policies and processes for the stores in support of organizational objectives
Manage administrative and statutory aspects of the stores
Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules.
9. PROFITABILITY
Increase the profitability of all the stores assigned.
JOB SPECIFICATIONS:
Experience working within the jewelry industry in similar position
Must be proficient in Excel, Word, Outlook and have working knowledge of basic office operations
Strong and concise communication skills, both oral and written in Hindi and English
Ability to act with diplomacy and patience under pressure
Team player mentality with excellent communication and interpersonal skills
Should a multi-tasker
Willingness to work on weekends, public holidays and retail hours
Ability to thrive in a fast-paced environment
Both Male / Female candidates above 32 years and below 45 years of age are eligible to apply.
Experience: - 13 to 20 years (Min 5 years in jewellery industry)
Qualification : Any Graduate/PG/MBA
Tenure of Visa : 2 years (Renewable)
Employment Status : Full time
Job Location : Dubai/UAE
Job Title : SHOP INCHARGE / ASSISTANT SHOP INCHARGE
No of Position : 10
Department : STORES / RETAIL SALES
Roles & Responsibilities:-
1. Would be working in any of our Kanz jewelers outlet, primarily involved in customer interaction, greeting the customers, understanding the customer requirements and showing various designs and jewelry items that suites the requirement, budget and taste of the customers.
2. Coordinating with the sales team and ensuring that the customer requirement is satisfied.
3. Ensuring that the sales staffs are presentable and attend the customers properly.
4. Coordinating with other Store Manager and Asst. Store In-charges in day to day operations.
5. Managing & checking the visual merchandize at the shop floor and also to ensure that the things are kept properly and are organized.
6. Need to ensure that the sales person has given proper pricing on the product and also assisting the customers during the billing process.
7. Should be good in cross- selling and up-selling techniques.
8. Keeping proper vigilance on daily basis at the shop floor.
9. Would be responsible for staff attendance, staff breaks (Tea, Lunch), Rooster preparations ( monthly).
10. Resolving employee issues and grievances, conflicts.
11. Delegating sales and Old gold purchase targets to the sales staffs.
12. Maintaining daily stock records, tagging and sales record, GRV (Gold Receipt Voucher) & GDV (Gold Delivery Voucher) records.
13. Ensuring that the monthly sales & OGP targets of the store are achieved.
Job Specification:-
1. Should have at least 4 years of Customer handling and team handling experience in Retail sector preferably from jewellery industry.
2. Candidate should be presentable, tall, good looking and should have excellent communication skills.
3. Good in English and Hindi communication. Knowledge of other languages like Arabic, French and Spanish would be an added advantage.
4. Should be a multitasker and should be flexible for long working hours.
5. Should have passion for Customer Service and eagerness to learn and mental toughness to work under pressure.
6. Should be good in calculations and prioritizing work tasks.
7. Good analytical and people management skills. Team handling experience would be an added advantage.
8. Should not have any physical disability, or those who have undergone major surgeries in recent times should not be considered.
9. Should not be addicted to alcohol, cigarette and drugs.
10. Both Male & Female candidates above 27 years and below 40 years of age are eligible to apply.
11. Should have a valid passport.
Benefits:- Free bachelor accommodation (Only for Asst. Store In-charges), food 3 times, Leave fare allowance after completion of 2 years visa 2400 AED, free employment visa, initial ticket reimbursement after 2 years of visa completion 1000 AED, medical facility, free laundry and sick leave encashment and also gratuity to be given after completion of 2 years of visa.
Additional earnings :- Monthly incentives based on performance (Eligible after 6 months of probation), laundry allowance, quarterly beauty parlour allowance only for the female employees.
Salary: - 3000 to 5000 AED (Store In-charge), 2000 to 2500 AED (Asst. Store In-charge)
Experience: - 5 to 12 years
Qualification : Any Graduate/PG or undergraduate
Tenure of Visa : 2 years (Renewable)
Employment Status : Full time
Job Location : Dubai/UAE
Job Title : CUSTOMER SERVICE REPRESENTATIVE
Department : STORES / RETAIL SALES
No of Position : 40
Reporting Authority : STORE INCHARGE / ASST.INCHARGE
Roles & Responsibilities:-
14. The role will be primarily involved in customer interaction, understanding the customer requirements and showing various designs and jewellery items that suites the requirement, budget and taste of the customers.
15. Would also be involved in generating sales and achieving the monthly sales and Old Gold purchase targets.
16. Maintaining the stock, ensuring that the stocks are displayed properly and also managing the visual merchandizing.
17. Coordinating with the branch in-charges in stock counting, stock transfer, maintain proper inventory of the stocks and any new stock purchase.
18. Should be taking responsibility in Old Gold purchase and reinsuring with the respective in-charge before purchasing the Old Gold from the customers.
19. Deliver sales service in a professional, prompt and friendly manner.
20. Any other duties assigned by the superior that are directly or indirectly associated with this role.
Job Specification:-
12. Candidate should have at least one year experience in retail industry preferably in jewellery industry.
13. Excellent presentation, communication and interpersonal skills required.
14. Good in English and Hindi communication. Knowledge of languages like Arabic, French and Spanish would be an added advantage.
15. Should be a multitasker and willing to work long hours.
16. Should have passion for sales, eagerness to learn and mental toughness to work under pressure.
17. Should not have any physical disability, or those who have undergone major surgeries in recent times should not be considered.
18. Should be willing to work on weekends, public holidays and retail hours.
19. Should not be addicted to alcohol, cigarette and drugs.
20. Both male and female candidates between 23 to 35 years are eligible to apply.
21. Should have a valid passport.
Benefits :- Free bachelor accommodation, food 3 times, Leave fare allowance after completion of 2 years visa 2400 AED, free employment visa, initial ticket reimbursement after 2 years of visa completion 1000 AED, medical facility, free laundry and uniform and shoes. Balance Sick leave encashment and also gratuity to be given after completion of 2 years of visa.
Additional earnings :- Monthly incentives based on performance (Eligible after 6 months of probation), Weekly Highest Margin Achiever (HMA) for sales and separate Old gold purchase incentives, quarterly beauty parlour allowance (for the female employees).
Experience : 2-5 years
Qualification : Any Graduate or undergraduate
Tenure of Visa : 2 years (Renewable)
Employment Status : Full time
Job Location : Dubai/UAE
SHORTLISTING IS PROGRESS KINDLY SEND ME UPDATE RESUME IMMEDIATE
Recruiter Name:Ms. Reenu Pandey
Email Address:info1@dewanconsultants.com
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