Android Game Support Engineer

ICT


HCL Technologies is a Global IT company with a presence across 43 countries, with over 100,000 employees worldwide & $10 billion in revenue.


Currently we're hiring mid-career Android Game Support Engineer to help with deliverables. Worksite is expected to be in central Tokyo area.


You will be given an opportunity to learn to be a domain /onsite expert in a global service company interacting with top clients. This is a great opportunity to join HCL family to advance your career - care to join us?


We look forward to your application, we have multiple positions!


Developer Support Engineer - Games

Role and Responsibilities:

  • Handle support questions from Android Game developers.
  • Understand mobile game development and best practices in Android APIs and Google Play Services.
  • Detailed analysis to identify the root cause of incoming issues and assign to relevant teams/suggest solutions.

Skills Required:

  • BS/BE in computer science or equivalent
  • Good understanding of tools, libraries, services and optimization for Android games
  • Be familiar with ADB commands, Android debugging with Bugreports, logcat logs etc.
  • Strong C++ and Java programming skills
  • 3+ years of relevant experience in Android games development is a plus.
  • Familiarity with Unity and Unreal game engines is a plus
  • Familiarity with cross-platform PC development is a plus
  • Excellent written and verbal communication skills
  • Experience in using forum and bug management systems

Junior position

  • Handle support questions from Android game developers.
  • Understand mobile game development and best practices in Android APIs and Google Play Services.
  • Detailed testing and analysis to identify the root cause of incoming issues and assign them to relevant teams.
  • Create samples (if necessary) to reproduce the reported issues.

Senior position

  • Handle support questions from Android game developers.
  • Understand mobile game development and best practices in Android APIs and Google Play Services.
  • Detailed testing and analysis to identify the root cause of incoming issues and assign them to relevant teams.
  • Create samples (if necessary) to reproduce the reported issues.
  • Propose technical solutions to address complex issues (e.g. memory, rendering, login/billing services) across different game engines and platform


A Brief Comment From Recruiter:

Our business in Japan is growing steadily, we're hiring more local team members! Join us to excel your career together with us.


3 Steps To Hire:

1. Apply (through LinkedIn, or directly to kanna.sasaki@hcl.com

2. Interviews (online mostly, 2-3 times with business team and HR)

3. Offer -> Background check -> Join


Selected candidates will hear from us roughly in 5 business days.

It generally takes a few weeks till the hiring process completes to offer!

*Candidates may be introduced to a different position depends on the experience


Perks and Benefits

Employment offered by HCL Japan

Please ask for more details at the time of selection

Competitive salary package (to be discussed/ decided at the time of selection)

HCL is an equal opportunity employer

Social insurance, paid holidays, life support/ entertainment benefits (Kanto IT kenko hoken, Benefit One)

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