We would like to take this opportunity to introduce our client as one of the leading
Designation: Service Manager
Location: Bahrain
Educational Qualification: Graduate in Mechanical/Automobile engineering
Total Exp: 10-14 years
We have an immediate requirement for the role of a Service center In Charge for our automotive Quick Service Division, Bahrain.
We are looking suitable candidates to oversee the service process and manage service personnel, champion After sales Customer Satisfaction Standards, and attain dealership objectives by contributing to dealership profitability.
Key Responsibilities:
Achieve the budgeted sales and profitability targets
Take up Warranty issues as and when required
Conduct daily review with Supervisor on the following issues and take appropriate actions as required:
o Number of Vehicles IN
o Number of Vehicles OUT
o WIP
o Delays in Service (Review & Action)
Establish appointment and work scheduling systems and train personnel in their use
Maintain dealership equipment in an effective and safe working condition
Establish equipment maintenance schedules and advise management of equipment needs to improve productivity, efficiency and quality of repairs
Arrange for procurement of Special Tools as required
Communicate and implement After sales Customer Satisfaction Standards to all service personnel and monitor results
Provide a customer record and follow-up system to resolve customer complaints and build loyal clientele for the dealership.
Implement effective advertising and marketing programs to increase the traffic count and sales per repair order
Ensure maintenance and repair pricing is consistent with market practices. Introduce Menu Pricing.
Co-ordinate with Group HR for recruiting, hiring, orientation and staffing levels.
Establish and maintain practices designed to train, develop and motivate department employees in co-ordination with Manager Training & development.
Provide constructive feedback to employees on an ongoing basis and during the formal appraisal process.
Maintain technical bulletins to increase Technician efficiency and Troubleshooting Skills and improve Fix It Right the First Time performance
Essential:
Graduate in Mechanical/Automobile engineering with 10-12 years of experience in similar work field
Technical knowledge
Leadership skills
Please send your updated Biodata if you are interested for below mentioned requirement on engg@jobtrack.in with the following details:
Qualification:
Current Company:
Current Designation:
Current CTC:
Expected CTC:
Years of Experience:
Notice Period:
Shreya C
Email: engg@jobtrack.in
Tel: 022 40759525
Designation: Service Manager
Location: Bahrain
Educational Qualification: Graduate in Mechanical/Automobile engineering
Total Exp: 10-14 years
We have an immediate requirement for the role of a Service center In Charge for our automotive Quick Service Division, Bahrain.
We are looking suitable candidates to oversee the service process and manage service personnel, champion After sales Customer Satisfaction Standards, and attain dealership objectives by contributing to dealership profitability.
Key Responsibilities:
Achieve the budgeted sales and profitability targets
Take up Warranty issues as and when required
Conduct daily review with Supervisor on the following issues and take appropriate actions as required:
o Number of Vehicles IN
o Number of Vehicles OUT
o WIP
o Delays in Service (Review & Action)
Establish appointment and work scheduling systems and train personnel in their use
Maintain dealership equipment in an effective and safe working condition
Establish equipment maintenance schedules and advise management of equipment needs to improve productivity, efficiency and quality of repairs
Arrange for procurement of Special Tools as required
Communicate and implement After sales Customer Satisfaction Standards to all service personnel and monitor results
Provide a customer record and follow-up system to resolve customer complaints and build loyal clientele for the dealership.
Implement effective advertising and marketing programs to increase the traffic count and sales per repair order
Ensure maintenance and repair pricing is consistent with market practices. Introduce Menu Pricing.
Co-ordinate with Group HR for recruiting, hiring, orientation and staffing levels.
Establish and maintain practices designed to train, develop and motivate department employees in co-ordination with Manager Training & development.
Provide constructive feedback to employees on an ongoing basis and during the formal appraisal process.
Maintain technical bulletins to increase Technician efficiency and Troubleshooting Skills and improve Fix It Right the First Time performance
Essential:
Graduate in Mechanical/Automobile engineering with 10-12 years of experience in similar work field
Technical knowledge
Leadership skills
Please send your updated Biodata if you are interested for below mentioned requirement on engg@jobtrack.in with the following details:
Qualification:
Current Company:
Current Designation:
Current CTC:
Expected CTC:
Years of Experience:
Notice Period:
Shreya C
Email: engg@jobtrack.in
Tel: 022 40759525
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