Open Position Call Center Executive
Passport Compulsory
YRS Experience: 2+yrs Office Automation Product for following position for Office Technology division
YRS Experience: 2+yrs Office Automation Product for following position for Office Technology division
Answer phone calls professionally & log calls in the system/ update Customer
Respond to customer queries
Handel and resolve first lever customer complaints
Route calls to appropriate Engineer
Follow up customer calls wherever necessary
To handle walk in customer & manage cash collection / Invoice
Key accountabilities / Responsibilities
To ensure customer satisfaction by addressing customer queries
Identify and escalate priority issues
Complete call logs & call reports
To resolve basic problem on telephone. To assist Engineer for any support required
Everyday cash has to be tallied with system & deposited
If you are looking for same kindly send cv on suvarnag@iquest-consultants.com
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