Job Title: Spa Manager
Entity: O2 Spa
Location: UAE (United Arab Emirates), Qatar & Kuwait
Reports to: Cluster Manager
Purpose of position: Oversee day to day activities of the outlet. Lead, Direct and Supervise Spa team in creating an outstanding experience for the customer. Achieve and exceed monthly sales targets.
Major responsibilities: Revenue generation and managing operational costs ,Customer service management & customer retention , Staff management and retention, Maintenance of spa, Adhering to SOP.
Key Performance Indicators :
Revenue: 40%
Customer sevice & retention: 25%
Spa maintenance &Adherence to SOP: 20%
Employee retention: 15%
Qualification & Experience: Graduate with at least 1 years of work experience
Skills and qualities: Detail oriented , Sales skills, Flexibility, Consistently motivating and directing employees , Service oriented, Operation monitoring skills, Quality control analysis, Time management.
Mustafa Mohammed
O2 SPA SALON PRIVATE LIMITED
+917981680245
mustafa@o2spa.org
http://uae.o2spa.org/
Entity: O2 Spa
Location: UAE (United Arab Emirates), Qatar & Kuwait
Reports to: Cluster Manager
Purpose of position: Oversee day to day activities of the outlet. Lead, Direct and Supervise Spa team in creating an outstanding experience for the customer. Achieve and exceed monthly sales targets.
Major responsibilities: Revenue generation and managing operational costs ,Customer service management & customer retention , Staff management and retention, Maintenance of spa, Adhering to SOP.
Key Performance Indicators :
Revenue: 40%
Customer sevice & retention: 25%
Spa maintenance &Adherence to SOP: 20%
Employee retention: 15%
Qualification & Experience: Graduate with at least 1 years of work experience
Skills and qualities: Detail oriented , Sales skills, Flexibility, Consistently motivating and directing employees , Service oriented, Operation monitoring skills, Quality control analysis, Time management.
Mustafa Mohammed
O2 SPA SALON PRIVATE LIMITED
+917981680245
mustafa@o2spa.org
http://uae.o2spa.org/
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