It is the sole agent of Audi, Volkswagen and Porsche cars in Saudi Arabia. We provide a full range of services incorporating sales of new and pre-owned cars and commercial vehicles, leasing and full after-sales support with a dedicated service and parts team, taking care of all your motoring needs. We go the extra mile, no compromises. you will find a welcome leap in customer attention, a determination not to overlook every possibility of matching our services with the technological and engineering excellence of our splendid range of German cars. We are selective about the manufacturers we represent and have only brands that make a statement, trouble-free cars that last longer and cost less for maintenance. Our new and renovated showrooms and workshops in Jeddah, Riyadh and Al-Khobar reflect our commitment to continuous refinement. Highly skilled technicians man our state-of-the-art workshops. We have earmarked installation of telemetry facilities at our service centers for on-camera consultancy with our German principals. Our after-sales service is prompt and marked by easy availability of spares, precise diagnosis and the most acceptable cost. And our friendly, courteous and specialist staff undergo periodic training with manufacturer support to provide forthright service. We believe our customers deserve a pleasant and rewarding experience. Our sub-dealer network is fast expanding. Fleet sales activity is being developed. Specialties Automotive, Construction, Marine, Toy
Qualification: Diploma in Mechanical Engineering or any related Technical field
Experience: Should have minimum 1-3 years of related experience, coordinates all the warranty activities of a specified service center, links the service center & the national warranty department in terms of warranty only
Major Duties and Responsibilities
Cooperate with the service advisors for warranty or goodwill approvals.
Send good will requests to National warranty department for factory contribution.
Ensure all data are registered on the job card.
Ensure that parts changed are stored correctly with the green tags.
Organize the warranty store accordingly.
Follow up with service advisors in closing all warranty or goodwill job cards.
Ensure that all the cash job cards related to warranty percentage from the factories are correctly charged and closed.
Prepares bi-weekly report to National Warranty Department & National Service Manager.
Follow up with the National Warranty Department for credit notes of all the claims.
Register all credit notes against warranty claims.
Ensure that minimum amount of warranty jobs / claims are under processing
Nationality: Indian
Email Id: rec9@asmacs.net
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