Assistant Store Manager for Smart Auto Solutions in Mozambique

Smart Auto Solutions is a company that sells car parts and accessories since 2018, guided by quality, originality, affordable prices, safety and excellent service.

We seek to establish a transparent relationship with our customers, we seek mutual benefits, ensuring a prosperous and continuous relationship.

Mission - To work with quality, with socio-environmental responsibility, promoting the development of the country, promoting returns to shareholders and

employees and the well-being of society.

Vision - to be recognized as a company of excellence in the area of Auto Parts Trade, for the technology used, appreciation of employees and respect for the community.

The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Being Automobile parts retail store, Manger should have knowledge for automobile parts and working with parts numbers and catalogs.

Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs.

May require a bachelor's degree or its equivalent at least 0-2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Lead and direct the work of others. Typically reports to top management. The successful candidate will maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.

Responsibilities:

• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Ensure availability of merchandise by maintaining inventories and displays.
• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
• Organize special promotions, and events
• Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
• Market merchandise by studying advertising, sales promotion and display plans.
• Secure merchandise by implementing security systems and measures
• Protect employees and customers by providing a safe and clean store environment
• Maintain the stability and reputation of the store by complying with legal requirements
• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures

• Contribute to team effort by accomplishing related results as needed
• Maintain inventory by implementing purchasing plans and staying in contact with main ware house.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
• Work with marketing team to bring in effective marketing displays for the sales floor and store windows
• Manage all controllable costs to keep operations profitable
• Manage stock levels and make key decisions about stock control
• Analyze sales figures and forecast future sales
• Ensure standards for quality, customer service and health and safety are met
• Respond to customer complaints and comments
• Update colleagues on business performance, new initiatives and other pertinent issues
• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
• Maintain awareness of market trends and monitoring what local competitors are doing
• Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
• Promote the organization.

Asst. Store Manager top skills & proficiency:

• Budgeting
• Accounting
• Retail Management
• Leadership, Ability to Motivate Others
• Delegation
• Team Player
• Quick Learner
• Multi-Task Skills
• Marketing & Sales, Market Knowledge
• Customer Focus, Client Relationships
• Pricing
• Results Driven
• Strategic Planning
• Management Proficiency
• Organization
• Verbal and Written Communication
• Enthusiasm
• Excellent IT skills
• Numerical skills
• Analytical Skills
• Resourcefulness
• Confidence
• Commercial awareness

Salary: 3.6 Lakh to 6 Lakh per annum, Food and Accomodation over Company.

Candidates who are willing to work abroad may apply for this opportunity

Contact Person : Jayesh Solanki

Mobile no. +91 8879483683

Email Id: hrsmartautosolutions@gmail.com