- Career opportunity for Call Centre Admin and Call Centre Agent in Leading MNC.
- Call centre administrator to control the call system
- Experience: 3 years and above in administrative filed or as an administrator in the call center or customers service
- Age: shall not exceed 35 years
- Administrating the team and ensuring the proper work progress.
- Ensuring the fulfillment of training requirements.
- Assuring updating data of staff regularly.
- Following up work progress and controlling daily closures. Drafting and filing reports to the Ministry administrator.
- Coordinating with the company to provide a substitute upon taking leaves of all kinds, and coordinating break times between the staff. Maintaining the standards of service quality.
- Experience: more than 1 year in call centre or customers service
- Age: shall not exceed 30 years
- Provided the candidate shall pass the interview and the test carried out by the ministry.
- Summary of basic assignments and duties:
- Attending the in-quires of customers via telephone or e-mail.
- Receiving feedbacks /remarks/ notifications of customers / taking appointments for the mobile customer service centre.
- Registering the customer at the e- services system, establishing service order, filling feedbacks on the services provided to customer at his/ her location.
- Undertaking questionnaires via telephone.
- Maintaining the standards of service quality.
- Any other tasks assigned by the administration.
Client Company Name : Will disclose (Leading MNC)
Position : Call Centre Admin and Call Centre Agent
Work Location : Fujairah
Languages: Arabic / English
Qualification: university degree
Job Description Call Centre Admin Roles and responsibility:-
- If you are keen interested on this opportunity please send your updated CV to swathikramsol@gmail.com
- Contact Detail :
044 43994053
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