- Configuration and maintenance of PRI's and IP telephones.
- Coding of ICM Script and TCL scripts based on the requirement
- Contact Center Technologies of Cisco IPCC--Hosted Solution including ICM Configurations.
- Deploy DR IPCC, CVP and VXMl Servers
- Experience and Knowledge in Customer Voice Portal 3.x, 7.x,8.x and Cisco Unified Communications Manager 4.x, 6.x,8.x
- Implemented Cisco IPCC Suite, which includes ICM Routers, CVP, Loggers, Peripheral Gateways, VRU's, CTI.\
- 5+ years experience
Recruiter Name:Anu
Email Address:anu@vaysinfotech.com
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