Tuesday, 1 August 2017

Regional Head / Operations Head for BPO in Morocco / Thailand

    1. Overall responsibility to manage the existing accounts in the region. 
    2. To manage efficiency & productivity of VACs.                             
    3. To ensure compliance to all processes as per SLA.                  
    4. Liaison with support functions (Administration, HR, Finance etc) 
    5. Overall Security of the business units (Physical & Data) 
    6. New process roll outs for new operations 
    7. Product & Process Training 
    8. To effectively manage staffing 
    9. To manage relationships with Consulate officials on a day to day basis. Meeting with Embassy on a weekly basis and sharing the Minutes with Embassy and Management.
    10. Achieve target (EBITS) for the region.
    11. Represent the company in the region and contribute to the companys growth in the region.
    12. Business Development, Bid Management and Business scoping as when required
      Candidates from similar industries  or those who have already worked or is working in the region is must.People don't have prior exposure in the region are requested not to apply for this position.
      Recruiter Name:Jay Patel
      Email Address:jay.patel@blsinternational.net

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