- At least 2 - 5 years of experience in management of IT systems:
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Should possess CCNA or CCNP certification.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Attain key certifications for partnership with key vendors.
Please email your word resume to Goutham.shekarbabu@collabera.com or call on +65 3158 1180 for more information.
Recruiter Name: HR Manager
Website: http://www.collabera.com
Website: http://www.collabera.com
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