Experience: 2 to 5 yrs. | Salary: U.S Dollars 30,000 - 40,000 P.A | Opening(s): 5
- Manage a Juniper and Cisco infrastructure environment consisting of 1000+ nodes
- Monitor, support and configure Juniper and Cisco routers and switches as well as all necessary security applications. Provide ongoing network maintenance, including updates and security patches
- Monitor, evaluate and solve potential network performance issues. Manage infrastructure-related and other network requests and problems. Support customers via email, telephone and face-to-face interactions.
- Responsible for tier 2 escalations and support. Liaise with other Network Operations Centre (NOC)
- Develop and maintain documentation related to the installation, administration and maintenance of network infrastructure.
- Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Pepare monthly performance reports according to the SLA framework.
- Evaluate new network technology. Assist with the planning and design of future network architecture
- Ensure that the security of all systems is actively maintained and hardened
- Ensure the systems against potential threats and vulnerabilities
- Participate in information system risk assessments, audits, and reviews
- Conduct system self-scans as appropriate to support initial, update and reaccreditation efforts
- Provide expertise to mitigate infomation security risks and to correct compliance exposures and gals
- Technical support for risk and compliance initiatives to ensure adherence
- Manage Firewalls, VPS devices and Web Application Firewalls
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