Location: Selangor, Kuala Lumpur, Penang - Malaysia
Experience: Even Fresher can apply
Roles & Responsibilities :
- Scheduling and arranging appointments with the customers/clients (Retail & B2B)
- Reception and Job Order creation
- Co-ordinate between the customer & garage
- Check repairs and execution of ongoing work with garages
- Quality control and preparation for vehicle delivery
- Vehicle on-time delivery and billing to customer
- Planning of Existing and new customer acquisitions planning to improve market share and improve overall customer satisfaction
- Customer Satisfaction and Complaint Management
- Process implementation for cost control
- Can handle at least 30-35 cars per month
Skills:
- 0-2 years of experience in after-sales service
- Degree/Diploma in Automobile Engineering or any Graduate
- Good communication skills
- Knowledge of the Automobile Service Industry
Perks:
- Travel Allowance
- Internet Allowance
- Medical Insurance Allowance
- Incentives
- Over Time Allowance
Interested candidates can contact the undersigned.
Monika Malhotra
General HR Manager
M: 9643666892
E: monikamalhotra@gomechanic.in
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