Friday 30 November 2018

Key Account Manager - Logistics / Warehousing, USA (Greensboro, North Carolina)

INFO-SUN


Infosun Technology LLC is a multinational consulting firm that provides technology-based services and thought-leadership to companies while helping to develop and implement enterprise software. Founded in 1999, Infosun has grown rapidly from a two-man team to hundreds of employees across the globe. Infosun is headquartered in Sarasota, FL in United States with offices in India, Dubai and Germany. Our key clients include global majors such as Pfizer, XPO logistics, Aon, Michelin, Johnson & Johnson etc. Since the last twenty years, we have catered to 700 customers, completed more than 2200 projects and achieved 100% customer satisfaction
    Title: Sr. Key Account Manager (Logistics OR Warehousing Industry)

    Division: Marketing

    Location: Greensboro, North Carolina, USA

    Reports To: C.E.O.

    Essential Duties and Responsibilities

    Take ownership of revenue generation, develop new opportunities, manage pipeline, create and execute account strategies and close enterprise-level deals for new, expansion and renewal bookings

    Managing all aspects of a project from kickoff to customer and service handover with responsibility for system performance while meeting quality, schedule and financial objectives.

    Conduct on-site and remote customer meetings to include initial pitch presentations and demos with marketing qualified leads. Attend tradeshows and other events to develop leads.

    Conduct standard and custom product demos and answer technical Q&A

    Interface with client technical teams to present our product architecture, engage in solutioning discussions customized to the client and overcoming technical objections, if any

    Collaborate with our sales engineers to manage and execute Proof of Concept exercises where the sales engineer will go onsite to build a Bot (i.e., process automation) live in front of the client automating one of the clients processes using their systems in a test environment.

    Creating specific solutions sets, leveraging our products and services that aligns to specific pain points within the Logistics or Warehousing industrytoday.

    Optimize existing processes at customer sites to realize full potential of the solutions proposed.

    Help create solutions that optimizes people and processes for customers

    Work with sales teams to create solutions to maximize ROI & Work with Implementation teams to realize the solutions

    Interface with product management teams for development of new solutions

    Work closely with key management team to ensure product success and define future roadmap.

    Requires 25-50% travel (mostly domestic)

    Education and Experience Required

    Masters degree in Computer Science, Computer Engineering, or related field (or foreign equivalent) is preferred. Bachelors degree combined with strong work experience is accepted.

    5 - 10 years of managing multiple projects implementation to provide the turnkey solutions to the customers to help support their growth, with emphasis in maintaining project standards

    Managed cross functional teams (Mechanical, Controls and Software Engineering, and Installation) for execution of the project

    Key Account Manager for various chain-wide initiatives related to improving, creating, and setting up processes within Supply Chain, Logistics, and Warehouse Operations

    Managing cross functional teams within the Distribution Centers, Transportation, Engineering

    Managing the development and maintenance of standard operating procedures

    Daily communication and weekly status update meetings with the execution team

    Proactively tracking change in scope or open items to make sure they are resolved and implemented in timely manner

    Consistently surpass project goals with an excellent customer satisfaction rating

    Perks and Benefits

    Competitive annual base and bonus plan

    Healthcare plan (including dental and vision) + 401K matching
      Eligibility : USC, GC, H1, TN, E3, L2 EAD, H4 EAD (We sponsor work visas and we are only looking at applicants who are based out of US)

Recruiter Name:Debraj
Company:Infosun Technologies Pvt Ltd
Email Address:deb.hr@info-sun.com

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