Nationality: Any Arabic National, Any European National, Indian, Filipino

Team Leader

Reports to: Director I.T.

Primary purpose of the job:

Manages the implementation of projects as assigned by IT Management.

Principal accountabilities:

- Supervise staff and monitor performance.
- Supervise new project Developments:
- Check projects are sound in design.
- Check project scheduling.
- Ensure project planning is complete.
- Ensure quality of application documentation.
- Ensure support for operational applications.
- Authorise and prioritise non-project Development work.
- Establish and enforce procedures for Development work.
- Provide technical guidance to Development staff.

Supervises:
on a project by project basis.
• Senior Analysts.
• Project Leaders.
• Analysts and Programmers.

Liaises with:

• Users of a Business Systems, but principally with assigned I.T. user liaison personnel.
• Zahid Management
• Non-Zahid personnel, such as computer service providers.
• Technology Manager for technical co-ordination on new projects and upcoming technologies.


Job Requirements:

Education:

Degree in Computer Science, Science Discipline or Business Studies preferred.

Experience:

10+ years in supervision and development of Info. Systems.


ERP Analyst/Programmer

Reports to: ERP Director

Primary Purpose: 

Design & enhance solutions, develop modifications, test deliverables and provide support and maintenance to ERP users.

Principal Accountabilities: 

- Works closely with both the implementers and the business users to design/develop the proper solution
- Build the solutions according to the RFP 
- Document designs and developments/customizations
- Troubleshooting of systems malfunctions
- Coordinates with project managers for solutions designs
- Conduct system tests along with business users and project managers
- Maintain and enhance systems after launch


KPIs/KPAs:

- Design quality
- Development performance
- Users satisfaction

Supervises: 

- Project implementers and developers

Liaises with:

- Project managers
- System users
- ERP team
- Vendors and implementers

Knowledge & Skill requirements:

Education: 

University degree in Computer Science or equivalent science degree 

Experience: 

3+ years in IT project development
- Good understanding of Databases and SQL
- Exposure to new development techniques 
- Deep understanding of ERP structures
- Key participation in project development

General Profile:

• Good understanding of Business Systems
• Good communication skills
• Analytical mind


Information Technology Security Officer (ITSO)

Reports to: Director, I.T.

Primary purpose of the job:

Ensure that Z Net infrastructure have appropriate security controls. Monitor and review projects and Computer Rooms for compliance with information security policies. Promote, educate on and support the ZT/IT Information Security program (Policies and Procedures). Ensure the ZT/IT operations are secure and maintain an updated knowledge on vulnerability of ZT/ITs' platforms.

Principal accountability:

- Establish information security processes and guidelines.
- Setup Network security alerts and log files.
- Audit security logs and reports to trap security breach.
- Ensure total compliance with IT standards and procedures.
- Evaluate security products, perform training on them.
- Examine new technologies to be introduced by new IT projects and issue security clearance for their implementation.
- Certify ZT/IT under ISO 9000 'Tick IT' program.
- Train ZT/IT staff on new security measures and insure full implementation.
- Educate and raise awareness of Z Net users community regarding security policies and security threats/issues.

Liaises with:

- Manager IT.
- Business Systems Manager.
- IT Divisional Coordinators.
- Internal Audit Department.
- Zahid's Senior Management.


Job requirements:

Education:

MUST have a Degree in Computer Science or Engineering.

MBA Graduate, Technical Degree a plus.

CISA certification is a plus.

Good understanding of the CoBit model.

Experience:

MUST have 10+ years' experience in technology with 3+ years in Information security.

Management experience is a plus.

MUST have a strong understanding in the areas of: Public Key Infrastructure, Server Security (Web Servers), Data Centers, UNIX and NT Operating System, with the ability to learn other operating systems.

MUST be knowledgeable in Internet Security (Dos, hacking, LDAP, FTP, Telnet, UDP, IPSec, etc.

MUST be able to forge strong working relationships with both their peer technologists and user community.

MUST be able to work independently, a self-starter, posses strong verbal and written communication skills.

Conclusion: 

Key challenges are:

- Stay up-to-date with the threats posed against the vulnerability of ZT/IT infrastructure.
- Instill a continuous process of security awareness for Z Net users.
- Prepare ZT/IT procedures for ISO certification.
- Maintain the 'Low Risk' security certification of ZT/IT.


Senior Technical Support

Reports to: Manager, Technical Support

Primary purpose of the job:

Perform the research, development, maintenance and support of IT’s Network, hardware and technical utilities, with focus on the AS/400 domain.

Principal accountabilities:

- Work management and telecommunications configuration.
- Research, design and develop technical utilities.
1- Provide Technical training for I.T. Operations & Development staff.
- Provision of technical support for operational troubleshooting.
- Prioritise non-project development work.
- Optimization of network and hardware performance.
- Managing/monitoring the performance of the network and hardware and recommend to management any required changes, to ensure consistent performance of all network components.
- Upgrading the Operating Systems of the various components on the Network (i.e.: servers, AS/400s, .. etc.)

Supervises:

- Systems & Network Operations

Liaises with:

- I.T. Managers
- Other IT Technical Staff & Network administrators
- IT Operations
- Non-Zahid personnel, Technical Support staff from external service vendors.


Job requirements:

Education:

A degree in Computer Science or a Science Discipline.

Experience:

At least 3 years working with AS/400, PC LAN servers, or Lotus Domino computers with a history of positions requiring a good understanding of OS/400 or NT.

2 year’s experience with AS/400 SNA configuration, TCP/IP configuration, APPC programming and operational support of such communications links.

An understanding of communication products and architectures relevant to APPC/APPN configurations on an AS/400 and Windows NT.

Experience of personal computer attachment to the AS/400 and an understanding of how this attachment can be utilized by other communication related software products and Network Management.

Experience in APPN Network Management to allow best design of a network topology that will compliment the software products to be run on the network.

At least 3 years experience in designing utilities using advanced CL programming techniques, user defined command definitions and RPG.

Experience with AS/400 connection products e.g. RJE, 3270 Emulation. The experience should involve configuration and support of these products. 

Experience with gateway functions and configurations of the Anynet Products.

Conclusion: 

Ensure an optimized network environment where all network components are maintained, up-to-date and supported, with minimal downtime and least negative impact on Zahid Tractor Business


info@zahid.com
cv@zahid.com

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