Nationality: Indian, Pakistani
• Implement and deploy Microsoft Dynamics CRM
• Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
• Gather and understand client functional requirements
• Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics CRM
• Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
• Identify creative workarounds to meet requirements without the development of custom code
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Create technical specifications
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Develop data conversion and testing strategies
• Develop high level project work plans
• Lead technical discussions with clients
• Provide technical support to existing CRM clients
Experience of working on Microsoft CRM 2013, 2011, 4.0
MS CRM SDK and Developers Toolkit
MS CRM forms, screens, views, workflows and reports development
Programming languages – C#, VB.net, ASP.NET, HTML, JavaScript
Architect / design CRM system, related customizations, portals, and reports
MS CRM development or integration best practices
Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
SQL Reporting Services
MOSS/SharePoint Services, .Net
Integration with ERP such as Axapta, Oracle, SAP
Integration with payment gateways, SMS
3+ years experience
Ruqaiya Naqvi
apply@Infotouchme.com
• Implement and deploy Microsoft Dynamics CRM
• Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
• Gather and understand client functional requirements
• Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics CRM
• Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
• Identify creative workarounds to meet requirements without the development of custom code
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Create technical specifications
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Develop data conversion and testing strategies
• Develop high level project work plans
• Lead technical discussions with clients
• Provide technical support to existing CRM clients
Experience of working on Microsoft CRM 2013, 2011, 4.0
MS CRM SDK and Developers Toolkit
MS CRM forms, screens, views, workflows and reports development
Programming languages – C#, VB.net, ASP.NET, HTML, JavaScript
Architect / design CRM system, related customizations, portals, and reports
MS CRM development or integration best practices
Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
SQL Reporting Services
MOSS/SharePoint Services, .Net
Integration with ERP such as Axapta, Oracle, SAP
Integration with payment gateways, SMS
3+ years experience
Ruqaiya Naqvi
apply@Infotouchme.com
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